Donated Goods Supervisor — Retail Ops Leader

Stanislaus Info Hub; Clovis, Northern (CA, KY); Hybrid; USD 29,000 - 33,000; Full time

Job summary

Goodwill in Clovis, CA is seeking a Donated Goods Supervisor to oversee daily operations at the Clovis location. You will coach staff, ensure safety, drive sales and manage merchandising and inventory processes, with coverage during leadership absences.

The role requires a High School diploma or GED and at least two years of supervisory experience in retail, plus strong customer service and English communication skills. The position is full-time with a busy, fast-paced environment.

Qualifications

• Two years’ supervisory experience in retail or equivalent.
• High School Diploma or GED required.
• Strong customer service and communication skills required.

Responsibilities

• Coach, train and supervise location staff in accordance with policies.
• Ensure safety and correct unsafe conditions.
• Assist in achieving daily sales and processing goals and maintain merchandising standards.
• Lead by example, enforce schedules and agency policies in absence of management.
• Provide superior customer service and handle complaints fairly.
• Submit and update required reports including sales recap and labor planning.

Skills

Supervisory experience

Customer service

English communication

Education

High School diploma or GED

Tools

POS system

WMS

Forklift

Job description

Goodwill in Clovis, CA is seeking a Donated Goods Supervisor to oversee daily operations at the Clovis location. You will coach staff, ensure safety, drive sales and manage merchandising and inventory processes, with coverage during leadership absences.

The role requires a High School diploma or GED and at least two years of supervisory experience in retail, plus strong customer service and English communication skills. The position is full-time with a busy, fast-paced environment.