Donated Goods Specialist

Goodwill Industries of Arkansas; Springdale (AR); On-site; USD 13,000 - 18,000; Full time

Job summary

The Donated Goods Associate at Goodwill Industries of Arkansas handles intake, processing, stocking, and selling donated items, contributing to a smooth, ACE-driven shopping experience.

You will rotate across donor door, processing, pricing, merchandising, and cashier duties as needed, with an emphasis on friendly, efficient service and adherence to safety and loss-prevention standards.

Qualifications

• High school diploma or GED preferred.
• Previous retail, cashier, or warehouse experience helpful but not required.
• Ability to provide excellent customer service in a fast-paced environment.
• Basic math and reading skills required.
• Must be able to follow directions, work independently, and as part of a team.
• Complete required training, HazMat awareness, and equipment certifications within 30 days of hire.
• Dependable attendance.

Responsibilities

• Provide excellent customer service by greeting donors and customers in a friendly, helpful manner.
• Accurately process sales transactions at the register, including cash, credit, and other forms of payment, while following all cash-handling policies.
• Receive, unload, and sort donated goods; determine quality and usability of items based on Goodwill guidelines.
• Hang, tag, price, and stock donated merchandise efficiently to meet production and sales goals.
• Maintain the cleanliness and organization of the sales floor, donation area, stockroom, and restrooms.
• Regular attendance is required as outlined in Goodwill's attendance policy.
• Ensure compliance with all safety standards and loss prevention procedures.
• Assist customers in locating merchandise and answer questions regarding store policies and promotions.
• Support team members by flexing between cashier, production, and sales floor duties as needed.
• Participate in training and development to enhance skills and knowledge of Goodwill’s mission and policies.
• May participate in new store building and renovation efforts as needed.
• Perform other related duties as assigned to meet daily production, safety, and customer goals.

Education

None

Job description

The Donated Goods Associate at Goodwill Industries of Arkansas handles intake, processing, stocking, and selling donated items, contributing to a smooth, ACE-driven shopping experience.

You will rotate across donor door, processing, pricing, merchandising, and cashier duties as needed, with an emphasis on friendly, efficient service and adherence to safety and loss-prevention standards.