Retail Sales & Guest Service Associate — Full-Time

Goodwill of North Georgia; Roswell (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off for vacation and HOLID &

25% employee discount

Health, dental and vision insurance

Complimentary uniforms

Access to free job skills training

Job summary

Goodwill of North Georgia is hiring to support donation processing and product grading for resale at our 100+ retail locations. The role focuses on examining and grading donated goods, processing items rapidly to meet production targets while following SOPs.

A strong guest-forward service mindset is essential to help shoppers and drive sales. The position offers a fast-paced warehouse environment with safety procedures, team collaboration, and opportunities to grow through Goodwill Career

Qualifications

• High School Diploma or GED preferred.
• Good oral and written communication skills in English.
• Detail oriented with the ability to work in a fast-paced environment.
• Must be able to work independently as well as in a team environment.
• Strong organizational skills.
• Must be 18 years or older to operate a forklift.

Responsibilities

• Greet guests, deliver the brand experience, and suggest additional items.
• Display a professional, patient, and customer-first attitude with guests.
• Transition product to the salesfloor with attention to detail and urgency.
• Execute and maintain visual merchandising strategies.
• Recommend/upsell merchandise and round up during transactions.
• Accurately handle point of sale transactions with guests.
• Identify and solve problems, or seek management support as needed.
• Communicate effectively with management, peers, and guests.
• Promote teamwork with peers and maintain tasks per playbooks and trainings.
• Maintain a neat, clean, and organized work area and retail floor.

Skills

Detail oriented

English communication

Teamwork

Organizational skills

Education

High School Diploma or GED preferred

Tools

Forklift operation

Job description

Goodwill of North Georgia is hiring to support donation processing and product grading for resale at our 100+ retail locations. The role focuses on examining and grading donated goods, processing items rapidly to meet production targets while following SOPs.

A strong guest-forward service mindset is essential to help shoppers and drive sales. The position offers a fast-paced warehouse environment with safety procedures, team collaboration, and opportunities to grow through Goodwill Career