Donated Goods Merchandise Specialist

Goodwill Keystone Area; East Hempfield Township (PA); On-site; USD 15,000 - 21,000; Full time

Job summary

Goodwill Keystone Area is seeking a Merchandise Processor for its Donated Goods Retail department. The role focuses on processing donations (textiles, housewares, electronics, shoes, media), pricing, tagging, and stocking to meet production and sales goals while maintaining quality standards.

You will support daily operations, assist in organizing the sales floor, and help ensure excellent customer service for donors and shoppers.

Qualifications

• Ability to read, write and perform simple math.
• Must be able to stand and perform repetitive motions.
• Willingness to work evenings and weekends.
• Able to lift up to 50 pounds.
• Able to work in an open warehouse environment.
• Must be 18 years or older.

Responsibilities

• Process textile donations: sort, hang, price, tag, and move items to sales floor to meet goals.
• Process donations of housewares, electronics, media, shoes, and other items, including sorting, pricing, tagging, and moving to the sales floor to meet goals.
• Organize, recover and rotate the sales floor as needed.
• Follow all quality and production standards as set by Goodwill Keystone Area.
• Track production daily and report to supervisor.
• Selects and identifies appropriate items for Ecommerce department.
• Ability to assist and have flexibility in the overall daily operations within the store.
• Ensure that quality customer service is presented and provided in a timely and courteous manner to all customers, donors and other employees.
• Supports, promotes and participates in organizational programs and special events.
• Assists in any other assignments designated by management.
• Adhere to all Goodwill Keystone Area manuals, handbooks, policies and procedures.
• Contributes to the organization by supporting additional tasks and projects as needed.
• Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.
• Communicates progress, problems, and concerns to the Production Manager.

Skills

Reading & writing

Basic math

Teamwork

Flexible scheduling

Adaptability

Safety awareness

Communication

Job description

Goodwill Keystone Area is seeking a Merchandise Processor for its Donated Goods Retail department. The role focuses on processing donations (textiles, housewares, electronics, shoes, media), pricing, tagging, and stocking to meet production and sales goals while maintaining quality standards.

You will support daily operations, assist in organizing the sales floor, and help ensure excellent customer service for donors and shoppers.