Domestic Violence Regulatory Compliance and Program Lead

NYC Department of Social Services; New York (NY); On-site; USD 68,000 - 121,000; Full time

Job summary

NYC Department of Social Services is seeking an Administrative Director of Social Services NM II to lead the Domestic Violence Services regulatory compliance and program oversight. The role emphasizes survivor-centered, trauma-informed care across the provider network.

The position involves monitoring procedures, coordinating with city agencies, and guiding data reporting and housing placement efforts to ensure regulatory compliance and service quality.

Qualifications

• A bachelor's degree and four years of progressively responsible experience, including one year at the managerial level in a large governmental agency or equivalent.
• Experience with regulatory compliance and quality assurance for shelter and services.
• Ability to facilitate interagency coordination and to advance program objectives with diverse partners.
• Excellent writing and presentation skills, with sensitivity to client confidentiality.

Responsibilities

• Develop mechanisms to monitor adherence to procedures and track outcomes and achievements.
• Collaborate with DHS, ACS, DOE, DOHMH and ENDGBV to build and sustain productive partnerships.
• Respond to inquiries from clients, coalitions, advocacy groups, and providers while ensuring confidentiality.
• Lead coordination for DVS clients requiring safety transfers to alternative housing.
• Attend city and state stakeholder meetings to advance DVS program objectives.
• Collaborate with IT teams to develop or modify data reporting in response to mandates and service needs.

Skills

Regulatory compliance

Leadership

Interagency coordination

Trauma-informed care

Communication

Education

Bachelor's degree

Job description

NYC Department of Social Services is seeking an Administrative Director of Social Services NM II to lead the Domestic Violence Services regulatory compliance and program oversight. The role emphasizes survivor-centered, trauma-informed care across the provider network.

The position involves monitoring procedures, coordinating with city agencies, and guiding data reporting and housing placement efforts to ensure regulatory compliance and service quality.