Domestic Violence Case Manager

BHcare; New Haven (CT); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Holidays

Job summary

BHcare seeks a compassionate Domestic Violence Case Manager for the Umbrella Center for Domestic Violence Services (UCDVS) in Connecticut. You will provide trauma-informed advocacy, safety planning, and case management to survivors at high risk, helping connect them to essential resources and paths to safety.

The role requires a bachelor’s degree, crisis intervention skills, and Connecticut certification. Multilingual ability (EN/SP) is preferred; a valid driver’s license is expected.

Qualifications

• Bachelor's degree required.
• Bilingual English/Spanish preferred.
• Experience with crisis intervention, advocacy, counseling, and case management.
• Knowledge of community resources and ability to connect clients with services.
• Ability to obtain Connecticut Domestic Violence Counselor Certification.

Responsibilities

• Provide trauma-informed case management, crisis intervention, counseling, advocacy, and outreach to high-risk survivors.
• Collaborate with clients to create safety/service plans using Danger Assessment and VIGOR.
• Connect clients with housing, healthcare, behavioral health, legal, employment, and other community resources.
• Support parents and children through safety planning, education, and development guidance.
• Coordinate referrals, advocate with partners, and assist with transport for shelter access.

Skills

Crisis intervention

Advocacy

Case management

Bilingual English/Spanish

Education

Bachelor's degree

Job description

At BHcare, we believe everyone deserves the opportunity to live a healthy, safe, and fulfilling life. Every day, our teams provide compassionate care and support to individuals and families across Connecticut through behavioral health, substance use, domestic violence, housing, and community-based services.

We are seeking a compassionate and dedicated Domestic Violence Case Manager to join our Umbrella Center for Domestic Violence Services (UCDVS) team. In this role, you will provide trauma-informed advocacy, case management, safety planning, and support services to survivors of domestic violence who have been identified as being at high risk for serious harm. Your work will empower individuals and families, help connect them to critical community resources, and support their path toward safety and stability.

Candidates must reside in Connecticut to be eligible for this position.

What You Will Do

As a Community Case Manager, you will build trusting relationships with survivors and help them access the services and resources they need to increase safety, strengthen independence, and improve quality of life.

• Provide trauma-informed case management, crisis intervention, supportive counseling, advocacy, and ongoing outreach to survivors of domestic violence, including individuals identified through the Lethality Assessment Program (LAP) as being at high risk.
• Partner with clients to create personalized safety and service plans using tools such as the Danger Assessment and VIGOR assessments.
• Connect individuals and families with housing, healthcare, behavioral health, legal, employment, childcare, transportation, education, and other community resources.
• Support parents and children through safety planning, parent education, and child development education.
• Coordinate referrals, advocate with community partners, accompany law enforcement when appropriate, and assist with transportation for shelter access and case management services.

What You Will Bring

• Bachelor's degree required.
• Bilingual English/Spanish preferred.
• Knowledge of crisis intervention, advocacy, counseling, and case management practices.
• Understanding of community resources and ability to connect clients with support services.
• Ability to obtain and maintain Connecticut Domestic Violence Counselor Certification in accordance with state requirements.
• Valid driver's license, reliable transportation, acceptable driving record, and ability to transport clients as needed.
• Two years of advocacy, victim services, or direct service experience working with survivors of domestic violence in a community-based setting.

What We Offer

The anticipated salary range for this position is $24.00- $27.00 per hour. Actual compensation offered will be determined based on a variety of factors including relevant skills, experience, qualifications, certifications, and internal equity considerations.

BHcare offers a comprehensive benefits program including medical, dental, and vision insurance, paid time off, company-observed holidays, a retirement savings plan, and other fringe benefits. Benefit eligibility may vary based on position, schedule, and applicable plan or policy requirements.

BHcare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, military or veteran status, disability, genetic information, marital or civil union status, or any other protected characteristic protected by applicable law.