Domestic Operations Coordinator

Seko Logistics; Charlotte (NC); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

SEKO Logistics is seeking a detail-oriented logistics professional in Charlotte, NC to track and trace customer orders, relay requirements to SEKO stations and agents, and manage invoicing and data entry. The role emphasizes accuracy, communication, and adherence to logistics procedures.

Strong knowledge of Microsoft Office and basic accounting practices is required, with at least 1 year of experience in transportation or logistics.

Qualifications

• High school diploma or GED required.
• College degree preferred.
• Minimum of 1 year experience required.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and present information clearly.
• Ability to perform basic math calculations and interpret data.

Responsibilities

• Track and trace customer orders and advise as required.
• Organize and communicate customer requirements to SEKO stations and agents.
• Process vendor invoices for payment.
• Enter recovery, POD information, and charges as applicable.
• Answer telephones and assist inquiries from customers and stations/agents.
• Maintain account files and perform basic account maintenance.

Skills

Order tracking

Customer communication

Accounts payable

Data entry

Microsoft Office

Numerical ability

Education

GED or high school diploma

College degree preferred

Tools

Microsoft Office

Accounting software

Job description

Job Description:About SEKOSEKO started out in business in 1976, operating out of a single Chicago office. Since then, we have built a solid reputation throughout the world as an innovative and flexible provider of first-class logistics services. We provide complete Supply Chain Solutions, specializing in transportation, logistics, forwarding and warehousing. We also lead the industry with innovative and customizable IT solutions, which provide a seamless flow of information and give our growing customer base true supply chain visibility. With over 120 offices in 40 countries worldwide, our unique shareholder management model enables you to benefit from Global implementation experience and expertise across all industry sectors, coupled with vital in-country knowledge and service at the local level.ResponsibilitiesTrack and trace customer orders and advise as required.To organize and effectively communicate the requirements of our customers to other SEKO stations and agents.Processing vendor invoices for payment.Obtain recovery, POD information, and enter into the computer with charges if applicable.Answer telephones and help with inquiries from customers as well as stations and/or agents.Enter new accounts and/or do maintenance on account files when needed.Must be aware of FAA Security program, packaging and crating procedures, and hazardous materials management.Comply with SEKO’s C-TPAT Security Profile.Expected to uphold SEKO’s Core Values.QualificationsHigh school diploma or general education degree (GED) required. College degree preferred. Minimum of 1-year experience required.Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Ability to deal with problems involving a few concrete variables in standardized situations.Self-motivated and able to work with a minimum of direct supervision.Must have knowledge of the transportation and logistics industry and accounting procedures.Must also have strong verbal and written communication skills as well as knowledge of Microsoft Office programs.0Compensation and BenefitsBase salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).CompensationThe base salary compensation range being offer for this role is $20 - $28 USD per year. This role is also eligible for an annual incentive bonus.SEKO Logistics is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Benefits Designed with You in Mind:At SEKO Logistics, we are committed to supporting your well-being, professional growth, and financial stability (eligibility requirements apply). Our comprehensive benefits package includes:Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account (IL only), Flexible Spendings Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Accident, Critical Illness and hospital indemnity program, Life Insurance, AD&D, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)Retirement Benefits: Contributory Savings Plan (401k).SEKO Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.