Domestic Freight Operations Specialist

Lynden Logistics, Inc.; Atlanta (GA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Bonus program

Healthcare

Paid time off

Holidays

401(k) match

Tuition reimbursement

Life Insurance

Transit reimbursement

Long term disability

Employee assistance program

Job summary

Lynden Logistics, Inc. is seeking an Operations Agent to support our Domestic Operations team in Atlanta, GA. You will manage the full life cycle of domestic freight shipments—from quoting and routing to final delivery—ensuring safety, efficiency, and on-time performance.

This safety sensitive role requires strong customer service, attention to detail, and ability to coordinate with carriers, warehouses, and internal teams. Typical schedule is M–F with potential overtime.

Qualifications

• Strong customer service skills and the ability to build positive working relationships with customers, carriers, and vendors.
• Advanced Microsoft Office skills with the ability to learn and navigate multiple proprietary operational systems.
• Excellent organizational skills and attention to detail.

Responsibilities

• Coordinate domestic shipments from initial customer request through final delivery.
• Obtain rates, secure spot quotes, and select transportation solutions that meet customer timelines and budget requirements.
• Prepare shipment documentation, including bills of lading, labels, and other supporting documents.
• Track and trace shipments, communicate status updates, and proactively address delays or service disruptions.
• Review shipment charges, carrier invoices, and customer billing information for accuracy.
• Collaborate with carriers, vendors, customers, warehouses, and internal teams to ensure freight moves smoothly through the transportation process.
• Assist with warehouse activities such as receiving, scanning, weighing, measuring, staging, loading, unloading, and releasing freight as business needs require.
• Investigate shipment issues, identify root causes, and coordinate corrective actions to resolve customer concerns.
• Maintain complete, accurate, and audit-ready shipment records while ensuring compliance with TSA requirements, hazardous materials procedures, customer SOPs, and company standards.

Skills

Customer service

Microsoft Office

Organizational skills

Problem solving

Time management

Communication skills

Freight operations

Documentation knowledge

Education

High school diploma

Tools

Proprietary systems

Job description

Lynden Logistics, Inc. is seeking an Operations Agent to support our Domestic Operations team in Atlanta, GA. You will manage the full life cycle of domestic freight shipments—from quoting and routing to final delivery—ensuring safety, efficiency, and on-time performance.

This safety sensitive role requires strong customer service, attention to detail, and ability to coordinate with carriers, warehouses, and internal teams. Typical schedule is M–F with potential overtime.