Operations Agent

Lynden Logistics, Inc. in; Carson (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Discretionary Bonus Program

Healthcare

Paid Time Off

Holidays

Retirement Plan

Tuition Reimbursement Program

Job summary

Lynden Logistics is seeking an Operations Agent to support our Domestic Operations team in Carson, CA. You will handle the full life cycle of freight shipping—from price quoting to final delivery—while ensuring safety compliance and customer satisfaction.

You will process shipping documents, track shipments, and assist with billing and collections. The role requires attention to detail, MS Office proficiency, and the ability to read tariffs and procedures.

Qualifications

• High school diploma or equivalent.
• Minimum of three years of freight forwarding, air freight, or domestic operations experience.
• Ability to obtain a STA badge.
• Must pass a pre-employment drug test.

Responsibilities

• Process shipment documentation such as bill of ladings (BOLs), delivery manifests, and safety data sheets.
• Track and trace shipments and enter delivery reporting updates into our operational system.
• Support timely client and vendor billing/collections operations.
• Assess, analyze, and problem solve complex, gray-area shipping situations while meeting company and customer expectations.
• Provide outstanding, friendly service through daily communication with internal and external customers.
• Maintain compliance with HAZMAT, IATA, and DOT regulations, SOPs, and company standards.
• Support our warehouse operations by loading, unloading, and staging freight as needed.
• Respond to emails, customer requests, and operational issuesin a timely manner.

Skills

Attention to detail

Communication skills

Pricing

Tariffs interpretation

Data entry

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Lynden Logistics is looking for an Operations Agent to support our Domestic Operations team in Carson, CA . As our Operations Agent,you'llsupport the full life cycle of ourfreightshipping services – frompricequoting tofinal delivery. This is asafetysensitive position.

Pay Range:
$28–$32 per hour.

Position Schedule:
Monday – Friday, 4:00 PM – 12:30 AM, with overtime and on-call availability as needed.

Whatyou'llbe doing:

Process shipment documentation such as bill of ladings (BOLs), delivery manifests, and safety data sheets.

Track and trace shipments and enter delivery reporting updates into our operational system.

Support timely client and vendor billing/collections operations.

Assess, analyze, and problem solve complex, gray-area shipping situations while meeting company and customer expectations.

Provide outstanding, friendly service through daily communication with internal and external customers.

Maintain compliance with HAZMAT, IATA, and DOT regulations, SOPs, and company standards.

Support our warehouse operations by loading, unloading, and staging freight as needed.

Respond to emails, customer requests, and operational issuesin a timely manner.

Benefits you can look forward to:

Discretionary Bonus Program – Additional bonuses paid out depending on job and company performance.

Healthcare –Medical, dental and visionplanswith employee contributions as low as $5 for you and your family.

Paid Time Off –17 dayspaid time off, PTO days increase with years of service.

Holidays –6 paid holidays and 2 floating holidays.

Retirement Plan –401(k) with up to 50% of the first 6% contributed matched.

Tuition Reimbursement Program –Up to 50% of educational expenses reimbursed after 1 year of service.

Extras –Life Insurance, Health and Wellness Program, Accidental Death & Dismemberment Insurance, Transit Reimbursement Program, Long Term Disability Coverage and Employee Assistance Program at no cost to you!

To succeed in this role,you'llneed these skills:

High attention to detail and accuracy in data entry and documentation.

Proficiencywith Microsoft Office anda willingness to learn newoperational systems.

Strong mathematical aptitude for pricing, weights, and measurements.

• Excellent oral and written communication skills.

Ability to read and interpret tariffs, procedures, and operational documents.

And these qualifications:

High school diploma or equivalent.

Minimum of three years of freight forwarding, air freight, or domestic operations experience.

Ability toobtain a STA badge.

• Must pass a pre-employment drug test (including marijuana).

Extra credit if you have:

Familiarity with Hawaii trade lanes.

We personally review all candidates and promise to respond to all applications within 5 business days of applying.