Domestic Flight Support Specialist

Executive Jet Management; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Health savings account (HSA)

Flexible spending accounts (FSA)

Paid Parental Leave

Job summary

Executive Jet Management is seeking a flight operations dispatcher to review domestic trips for feasibility and ensure regulatory compliance. The role includes providing crew support and conducting crew briefings to ensure safe, efficient operations.

The position requires FAA Flight Dispatcher licensing within one year, 0–2 years of experience, and strong communication skills. You will collaborate with Charter, Owner Services and Crews, supporting both domestic and international dispatch needs.

Qualifications

• 0-2 years of experience in flight operations or similar roles.
• FAA Aircraft Dispatcher License and EJM Operational Control required within one year of hire date.
• FAR 91/135 experience preferred.
• Excellent communication skills required.
• High school diploma is required; college degree or equivalent preferred.

Responsibilities

• Review domestic trips for feasibility and regulatory compliance.
• Provide crew support and briefing for upcoming flights.
• Act as liaison between Charter, Owner Services and Crews; coordinate communication.
• Support International Dispatch and Travel groups as needed.
• Monitor slots, TFRs, ATC and weather; advise on action for affected trips.

Skills

Service-oriented

Curiosity

Collaboration

Adaptability

Customer service

Education

High School Diploma

College degree preferred

Tools

FAA Flight Dispatcher License

Job description

About EJM

EJM has been a pioneer in aircraft management and worldwide jet charter services since 1977. As a subsidiary of NetJets, we are part of the world's largest private aviation infrastructure, with unrivaled resources and operational stability. Our business is rooted in the core principles of safety, service, and integrity—principles that we deliver on daily for our customers and employees.

About EJM

EJM has been a pioneer in aircraft management and worldwide jet charter services since 1977. As a subsidiary of NetJets, we are part of the world's largest private aviation infrastructure, with unrivaled resources and operational stability. Our business is rooted in the core principles of safety, service, and integrity—principles that we deliver on daily for our customers and employees.

Purpose of Position

The primary function of this position is to review domestic trips for feasibility, provide crew support and accomplish crew briefings, all while maintaining regulatory compliance and safety standards

Tasks And Responsibilities

• Act as a liaison between Charter, Owner Services and Crews, ensuring appropriate communication and coordination between all groups.
• Special procedures such as DASSP, Event Notifications, Emergency Response Plan
• Briefing of crew members on upcoming flights
• Provide support functions for International Dispatch and Travel groups
• Slots, TFR, ATC, Weather monitoring and advising when trips are affected along with a plan of action for those affected trips
• Provides highest level of service and safety for all flight crews, owners and employees by accomplishing feasibility analysis

Note

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position.

Education

High School

Certifications and Licenses

FAA Flight Dispatcher License

Years Of Experience

0-2 years of experience

Core Competencies

Service-Oriented

Curiosity

Collaboration

Adaptability

Strives For Positive Results

Knowledge, Skills, Abilities And Other (KSAOs)

• FAA Aircraft Dispatcher License and EJM Operational Control required within one year of hire date.
• Prefer experience working in the FAR 91 /135 operatoins
• Good communication skills required.
• Good computer / software skills required.
• Good customer service skills required.
• A high school diploma is required, Two / four year college degree or equivalent is preferred.
• Ability to work in a fast-paced and complex environment.

How EJM Supports You

At EJM, we believe that how you do something is as important as what you do. That\'s why we foster a collaborative company culture, where leadership is accessible, employee opinions are valued, and relationships matter. We encourage employee growth, recognize the importance of work-life balance, and take pride in being a career destination.

Benefits

To ensure our employees are taken care of at work and at home, we offer a comprehensive package of premium benefits, including:

• Competitive pay
• Medical, dental, and vision insurance, available with no monthly premiums
• 401(k) plan, with 67% of every dollar you contribute matched by EJM
• Health savings account (HSA)
• Flexible spending accounts (FSA)
• Prescription drug benefit plan
• Life insurance and AD&D benefits
• Company-paid short-term disability
• Long-term disability
• Paid Parental Leave
• Legal plan
• Paid Time Off

Executive Jet Management is an equal opportunity employer.
To ensure a safe environment, we conduct pre-employment drug screening and background checks.