Domestic Equipment Tracking Specialist

CMA CGM; Norfolk (VA); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

Performance-based bonuses

Comprehensive benefits includinghealth

Tuition repayment

Paid time off

Job summary

CMA CGM is seeking a Domestic Equipment Coordinator in Norfolk, VA to assist with identifying and tracking units within the domestic program and ensure timely return to port locations. You will help update reporting matrices and handle customer inquiries, invoices, and per diem issues.

Join CMA CGM Group, a global leader in shipping and logistics, and support the Equipment team with back-office duties, cross-functional collaboration, and daily information flow.

Qualifications

• Attention to detail with problem solving abilities.
• Proven ability to work in a team environment.
• Cost minded and willingness to take on challenges.
• Strong analytical skills.
• General skillset in Excel, (i.e. data manipulation, formulas, lookups, filters, pivot tables & graphing functions)

Responsibilities

• Assist with identification and tracking of units moving in the domestic program to ensure they are returned to the set port locations in a timely manner.
• Assist with timely response of emails and street turn requests for domestic customers in the domestic box. Provide clear and accurate information to our customers when they contact us via phone que to ensure excellent customer support and to minimize errors.
• Assist with updating multiple reporting matrix to provide understanding and feedback for the units moving throughout the network.
• Assist with the processing of domestic customers’ invoices and assist with the tracking of units for per diem issues/ billing.
• Maintain close communication with Equipment team to aid in supplying potential surplus to our customer base
• Provide support to other reporting functions as needed to assist with the daily upkeep of information flow.
• Assist other team members when needed to ensure coverage and daily updates to back office functions are provided.
• MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED

Skills

Attention to detail

Team player

Analytical skills

Cost consciousness

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Excel

Job description

CMA CGM is seeking a Domestic Equipment Coordinator in Norfolk, VA to assist with identifying and tracking units within the domestic program and ensure timely return to port locations. You will help update reporting matrices and handle customer inquiries, invoices, and per diem issues.

Join CMA CGM Group, a global leader in shipping and logistics, and support the Equipment team with back-office duties, cross-functional collaboration, and daily information flow.