Domain Senior Manager

HR Tech Job; Ambler (Montgomery County); On-site; USD 115,000 - 140,000; Full time

Benefits offered by this job

Benefits programs for health

Flexible hours

Career development opportunities

Location perks

Job summary

Phenom is an AI-powered talent experience platform redefining the HR tech space. The Domain Senior Manager will act as an industry SME to support customers globally, focusing on talent strategy, acquisition, and growth within key verticals.

You will collaborate with Product Management to drive best practices, platform adoption, and roadmap input. The role demands deep domain knowledge in Talent Acquisition, extensive experience with ATS/CRM platforms, and proven leadership across

Qualifications

• 7+ years experience in Talent Acquisition and/or HR operations within one industry vertical.
• Bachelor's Degree in Human Resources, Business, and or a related field
• Extensive knowledge/experience with Talent Acquisition ATS, CRM, and/or related platforms
• Experience with the Phenom Intelligent Talent Experience platform is an asset
• Customer obsession mindset with an ability to earn trust, and provide sound strategies that meet customers' expectations
• Strong leadership skills with the ability to influence and inspire cross-functional teams
• Familiar with Agile framework

Responsibilities

• Develop a deep understanding of customer pain points and needs for talent hiring and growth
• Advise customers on industry best practices and support fine tuning and optimization based on deployments
• Work closely with product managers to help create patterns and templates for recurring opportunities and propose solutions
• Deliver business impact, key insights, and value optimizations for customers by utilizing deep industry knowledge that relates to the clients objectives
• Review and provide key metrics for tools/products, and support client education on new product capabilities that support enhancements
• Partner with Product Management, Sales, Customer Success, and engineering teams to create a strategy that best supports the industry vertical
• Provide guidance and Talent Acquisition insights to the Product and engineering teams to support further product development

Skills

Talent Acquisition

HR operations

Leadership

Agile framework

Cross-functional collaboration

Customer focus

Education

Bachelor's Degree in HR or related

Tools

ATS/CRM platforms

Phenom platform

Job description

Job Requirements

Our purpose is to help a billion people find the right work! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space.We have grown into a global organization with offices in 6 countries and over 1,500 employees.As an HR tech unicorn organization, innovation and creativity is within our DNA.Come help us make every talent moment Phenomenal!

The Domain Senior Manager will act as an industry SME to support customers globally by diving deep into the clients Talent Acquisition strategy, tools, and processes focused on a specific industry vertical.Working alongside the Product Management team, they will help drive best practices, platform adoption, strategy optimizations, and provide critical feedback to both the client and the Product teams for further roadmap developments.

Domain/Industry Vertical Areas of Focus

• Healthcare
• IT/Tech
• Finance
• Manufacturing
• Retail

What You’ll Do

• Develop a deep understanding of customer pain points and needs for talent hiring and growth
• Support product delivery to these requirements, advice customers on industry best practices and support fine tuning and optimization based on deployments.
• Work closely with product managers to help create patterns and templates for recurring opportunities and propose solutions
• Deliver business impact, key insights, and value optimizations for customers by utilizing deep industry knowledge that relates to the clients objectives
• Review and provide key metrics for tools/products, and support client education on new product capabilities that support enhancements
• Partner with; Product Management, Sales, Customer Success, and engineering teams to create a strategy that best supports the industry vertical
• Provide guidance and Talent Acquisition insights to the Product and engineering teams to support further product development

What You’ve Done

• 7+ years experience in Talent Acquisition and/or HR operations within one industry vertical
• Bachelors Degree in Human Resources, Business, and or a related field
• Extensive knowledge/experience with Talent Acquisition ATS, CRM, and/or related platforms
• Experience with the Phenom Intelligent Talent Experience platform is an asset
• Customer obsession mindset with an ability to earn trust, and provide sound strategies that except customers expectations
• Strong leadership skills with the ability to influence and inspire cross-functional teams
• Familiar with Agile framework

Benefits

We want you to be your best self and to pursue your passions!

• Benefits/programs to support holistic employee health
• Flexible hours and working schedules
• Growing organization with career pathing and development opportunities
• Tons of perks and extras in every location for all Phenoms!

Salary

• Expected salary range $115,000 - $140,000

Please note the Salary range is subject to change in the future in accordance with Phenom’s policies

Travel

Must be able to travel up to 30%

If you live within a 50 mile radius of the corporate office the role would be based onsite 5 days/week

Diversity, Equity, & Inclusion

Our commitment to diversity runs deep!Diversity is essential to building phenomenal teams, products, and customer experiences.Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.

We recognize there is more to be done.Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere!

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