Doll Experience Specialist

Mattel, Inc.and Subsidiaries; New York (NY); On-site; USD 22,041 - 28,929; Part time

Job summary

American Girl, a subsidiary of Mattel, is seeking a part-time Doll Experience Associate for the New York City retail store. You will greet customers, perform doll styling, and assist with ear-piercing services in a friendly, informative setting. Flexibility to work days, nights and weekends is required; prior sales or doll styling experience is a plus.

Join a team dedicated to guest delight. The hourly rate is $19, with training and certification provided for ear-piercing and opportunities to

Qualifications

• Willingness to perform girl ear-piercing services.
• Sales experience in specialty retail or service industry preferred.
• Experience styling doll hair preferred.
• Experience working with children preferred.
• Willingness to work a flexible retail schedule, including days, nights, and weekends.

Responsibilities

• Approach, acknowledge, and assist customers promptly.
• Execute doll styling according to company standards and demonstrate proper doll hair and skin-care techniques.
• Perform ear-piercing services.
• Complete training and certification required for ear-piercing; follow the ear-piercing procedure checklist, complete waivers, and review after-care procedures with guests.
• Conduct inventory of salon supplies, stock the salon area, and communicate replenishment needs when necessary.
• Participate in salon events, including Doll Hair and Manicure Day events, hair demos, and private birthday parties.
• Assist in other areas of the store as needed.
• Share product knowledge, answer questions, and suggest upsell of salon services and products.
• Share information on store events, promotions, and activities with customers.
• Collaborate with co‑workers to create a positive work environment and assist in training new associates.

Skills

Ear piercing

Sales experience

Doll hair styling

Experience with children

Flexible schedule

Job description

American Girl, a subsidiary of Mattel, is seeking a part-time Doll Experience Associate for the New York City retail store. You will greet customers, perform doll styling, and assist with ear-piercing services in a friendly, informative setting. Flexibility to work days, nights and weekends is required; prior sales or doll styling experience is a plus.

Join a team dedicated to guest delight. The hourly rate is $19, with training and certification provided for ear-piercing and opportunities to