Dolan Phone Sales Concierge

Dolan Auto Group

Reno (NV)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Health insurance

Dental insurance

Vision insurance

Short-term disability insurance

Term life insurance

Christmas Club savings fund

Employee discounts

Tuition reimbursement

Training and certification

Job summary

Dolan Auto Group in Reno, NV is seeking an energetic Sales Business Development Call Center associate to help customers find the right vehicle and schedule appointments. You will cultivate long-term relationships and support buyers through the sales process.

Join a team recognized as one of Northern Nevada’s best places to work, with comprehensive benefits and opportunities for growth in a fast-paced automotive environment.

Qualifications

High school diploma or equivalent.
Possess an acceptable driving record and a valid driver’s license.
Be at least 18 years of age.
Ability to multi-task in a fast-paced work environment.
Strong organizational skills and attention to detail.
Strong communication skills.
A team player focused on providing exemplary customer service.

Responsibilities

Answer incoming sales calls, emails, and internet leads.
Help customers find the best time to view our inventory.
Long-term follow-up with prospective clients.
Set appointments with sales.
Update guest information in our systems.
Maintain a thorough knowledge of the different vehicles available.
Maintain ongoing relationships with customers.
Assist guests in completing purchases online.

Skills

Communication skills

Team player

Multi-tasking

Organizational skills

Detail oriented

Education

High School diploma or equivalent

Job description

Job Details: Job Location: Toyota - Reno, NV 89502, Dolan Auto Group, Named Best Place to Work in Northern Nevada, is looking for an energetic individual to work in our Sales Business Development Call Center to help customers find the right vehicle, set up their sales appointment, and cultivate long term relationships with our customers.

Why Dolan?

We are an exciting, dynamic, and highly successful team. We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound. We offer a generous comprehensive compensation and benefits package.

Essential Duties and Responsibilities:

Primary duties and responsibilities include, but are not limited to, the following:

Answer incoming sales calls, emails, and internet leads
Help customers find the best time to view our inventory
Long-term follow-up with prospective clients
Set appointments with sales
Update guest information in our systems
Maintain a thorough knowledge of the different vehicles available
Maintain ongoing relationships with customers
Assist guests in completing purchases online

Benefits:

After 90 days (about 3 months) every full-time Dolan Auto Group employee will receive the following benefits:

Paid Time Off/Vacation
Employer Paid Health Insurance
Employer Paid Dental Insurance
Employer Paid Vision Insurance
Employer Paid Short Term Disability Insurance
Employer Paid Term Life Insurance
Employer Matched Christmas Club Savings Fund
Employee pricing on vehicle purchases, service, and parts.
Training, tuition, and certification reimbursement for job-specific training
Exclusive employee discounts available through select local businesses

401k Retirement Plan

In addition, optional Allstate supplemental benefits are available at the employee's expense including additional dental, vision, short-term disability, accident, cancer, etc.

Why Should You Apply?

At Dolan Auto Group, it's all about the drive. The drive to do better. To improve each, and every day. To move expectations forward. To break away from the status quo, and to connect to our community like never before. Not only are we big community supporters, but we also provide a fun, fast-paced, and rapidly growing workplace where growth and advancement opportunities abound for over 600 local residents, we call the Dolan Family.

A Few Things Worth Knowing about Dolan Auto Group:

Dolan Auto Group has been serving the Reno Tahoe community since 1982, currently employing over 550 local residents. We take pride in being a family owned and operated business dedicated to treating our employees and customers like family, all while working to make a difference in the lives of those in our community who need it most.