Dolan Dodge Certified Technician

Dolan Reno Motors Inc; Reno (NV); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

Employer Health Insurance

Employer Dental Insurance

Employer Vision Insurance

Employer Short Term Disability

Employer Term Life Insurance

401k Plan

Tuition reimbursement

Employee discounts

Certification reimbursement

Job summary

Dolan Auto Group is seeking a Certified Technician to diagnose and repair vehicles per factory standards. You will perform multi-point inspections, maintenance, and repairs, and collaborate with service personnel to ensure customer satisfaction.

Applicants should hold FCA and Manufacturer Level 3 Master certification, have a valid driver's license, and thrive in a fast-paced, team-oriented environment with strong communication skills.

Qualifications

• High School diploma or equivalent.
• Valid driver's license.
• FCA and Manufacturer Level 3 Master certification required.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Diagnose customer concerns and problems and perform repairs per store and factory standards.
• Conduct multi-point inspections on every vehicle.
• Perform maintenance and repairs on customer cars and complete PDI.
• Maintain a clean, organized work station and complete estimates.
• Work with service staff to ensure customer satisfaction and timely service.

Skills

Communication skills

Team player

Customer service

Education

High School diploma or equivalent

Job description

Dolan Auto Group, named Best Place to Work in Northern Nevada, is looking for a Certified Technician to perform automotive repairs and service in accordance with store and factory standards and diagnose and resolve different sources of automotive problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.Why Dolan?We are an exciting, dynamic, and highly successful team. We are big community supporters and provide a fun, exciting, and collaborative workplace where growth and advancement opportunities abound. We offer a generous comprehensive compensation and benefits package.Essential Duties and Responsibilities:Primary duties and responsibilities include, but are not limited to, the following:Diagnose customer concerns/ problems.Perform multi point inspections on every car.Perform maintenance/ repairs on customer cars.Perform new car inspection (PDI).Maintain a clean work station.Install accessories.Perform estimates.Maintain manufacture certifications.Work on windows based programs.Benefits:After 90 days (about 3 months) every full time Dolan Auto Group employee will receive the following benefits:Paid Time Off/Vacation.Employer Paid Health Insurance.Employer Paid Dental Insurance.Employer Paid Vision Insurance.Employer Paid Short Term Disability Insurance.Employer Paid Term Life Insurance.Employer Matched Christmas Club Savings Fund.Employee pricing on vehicle purchases, service, and parts.Training, tuition, and certification reimbursement for job specific training.Exclusive employee discounts available through select local businesses.401k Retirement Plan:In addition, optional Allstate supplemental benefits are available at the employees expense including additional dental, vision, short term disability, accident, cancer, etc.Why Should You Apply?At Dolan Auto Group, it's all about the drive. The drive to do better. To improve each, and every day. To move expectations forward. To break away from the status quo, and to connect to our community like never before. Not only are we big community supporters, but we also provide a fun, fast paced, and rapidly growing workplace where growth and advancement opportunities abound for over 600 local residents, we call the Dolan Family.A Few things Worth Knowing about Dolan Auto Group:Dolan Auto Group has been serving the Reno Tahoe community since 1982, currently employing over 600 local residents. We take pride in being a family owned and operated business dedicated to treating our employees and customers like family, all while working to make a difference in the lives of those in our community who need it most.Voted Best Place to Work and received 1st place: 2020, 2021, and 2022.Best Place to Work Finalist 2016, 2017, 2018 - voted for by over 550 employees.Most Philanthropic Business by NNBW.Business Recognition Program Honored by the City of Reno.Get In and Join the Family!Qualifications:High School diploma or equivalent.Possess an acceptable driving record and a valid driver's license.Be at least 18 years of age.FCA and Manufacturer Level 3 Master certification required.Ability to multi-task in a fast-paced work environment.Strong organizational skills and detailed oriented.Strong communication skills.A team player who is focused on providing exemplary customer service.Physical Demands:Physical demands include, but are not limited to:Must be able to stand for extended periods of time.Repetitive body movement such as squatting, twisting, kneeling, bending, stooping, fast paced walking and light jogging when necessary.Lifting or moving of up to 50 pounds without assistance at various times.Exposure to weather, where extreme temperature ranges may be encountered.