DOL Services Specialist

State-of-Georgi; Rome (GA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Retirement and Savings Plans

Health Insurance (multiple plans)

Flexible / Voluntary Benefits

Paid Holidays

Job summary

The Georgia Department of Labor (GDOL) is seeking a DOL Services Specialist to support job seekers at the Rome Career Center in Rome, GA. The role involves interviewing applicants, guiding career development, and connecting clients with employment resources.

Responsibilities include conducting job readiness workshops, matching skill sets to vacancies, and coordinating services such as counseling and transportation assistance. A high school diploma or GED with related experience is required.

Qualifications

• Minimum qualifications: High school diploma or GED and two years of related experience, or an associate’s degree.
• Preferred: Completion of an undergraduate degree from an accredited 4-year college or university; knowledge of DOL rules/regulations.
• Minimum one year customer service experience.

Responsibilities

• Conducts interviews with job, program or unemployment applicants to obtain information for services.
• Demonstrates use of job listings to assist clients with skill building.
• Develops, conducts, and coordinates workshops on job readiness and current job search techniques.
• Establishes and maintains professional relationships with local employers to create opportunities for clients.
• Evaluates application information and determines initial or ongoing program eligibility.
• Performs job counseling to identify abilities, needs, and career opportunities.
• Provides career development and assessment services to match skills to vacancies.
• References applicants to services such as counseling, literacy or language instruction, transportation, and childcare.

Skills

Customer service experience

DOL rules/regulations knowledge

Education

High school diploma or GED

Associate’s degree

Undergraduate degree preferred

Job description

Explore a World of Opportunity with the State of Georgia!We are the force that drives Georgia!Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!Job Title:DOL Services SpecialistAgency:Department of LaborJob Requisition ID:JR0000004988Shift:Day (United States of America)Compensation Details:41,000.00Job Description:DOL Services Specialist (Employment Services Specialist 1)Job Code: SSP090Pay Grade: FLocation: Rome Career Center in Rome, GAThe Georgia Department of Labor is currently seeking qualified applicants to be considered for DOL Services Specialist position at the Rome Career Center in Rome, GAAdministrative Policy 100-X, Salary Guidelines, will be used to determine the final salary to be offered.Job SummaryThe Georgia Department of Labor (GDOL) is transforming into a forward thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.Essential Functions and Responsibilities:Conducts interviews with job, program or unemployment applicants to obtain the information needed to provide services.Demonstrates the use of job listings to assist clients with skill building.Develops, conducts, and/or coordinates workshops and presentations to applicants on job readiness or the most current job search techniques.Establishes and maintains professional working relationships with local employers to develop opportunities for clients.Evaluates application information and determines initial or ongoing program eligibility.Performs job counseling with applicants to identify their abilities, needs, interests, and values in relation to job and career opportunities.Provides career development and assessment services to clients for the purpose of matching their application skill sets to vacancies.Refers applicants to services such as counseling, literacy or language instruction, transportation assistance, and childcare.Receives additional training, as required, to gain full proficiency and experrence in all areasRequired QualificationsHigh school diploma or GED and two years of related experience or associate’s degreePreferred Qualifications:Completion of an undergraduate degree from an accredited 4-year college or university, knowledge of DOL rules/regulations.Experience providing reemployment or training services under federally funded programs.Minimum one year customer service experience.WHY YOU SHOULD APPLYThe State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:Retirement and Savings PlansHealth Insurance (multiple plans)Flexible / Voluntary BenefitsFlexible Spending Accounts (healthcare and dependent care)DentalVisionLifeDisabilityLong Term CareLegalPaid Time Off13 HolidaysAnnual LeaveSick LeaveOther Leave, including Parental LeaveEmployee Assistance ProgramEmployee DiscountsEmployee Purchasing Program ADDITIONAL INFORMATION :In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and childcare spending account.The Georgia Department of Labor is an equal opportunity employer and does not discriminate based on race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.Minimum Qualifications:High school diploma/GED and two (2) years of job-related experience.Equal Employment Opportunity EmployerThe State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.