Dog Wellness Center Leader — Growth & Bonuses

Scenthound Spanish Fork, UT; Pleasant Grove (UT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Performance bonus

Competitive pay

Free snacks

Uniforms provided

Advancement opportunities

Training & development

Signing bonus

Career growth path

Tips bonus

Merit raises

Paid vacation

Service membership

Job summary

Scenthound is seeking a Scenter Manager in Pleasant Grove, UT to lead daily operations, drive membership growth, and ensure exceptional customer service and dog wellness.

Ideal candidates have management experience in retail or service sectors, with the ability to lift 70 pounds and work in a smoke-free environment. You will mentor staff, focus on KPIs, and uphold our commitment to pet care and safety.

Qualifications

• Management experience required.
• Customer service experience (retail, restaurant) required.
• Able to lift up to 70 pounds and stand for long periods.
• Reliable transportation.
• Willingness to work in a smoke-free environment.

Responsibilities

• Drive membership sales and educate on health and wellness.
• Lead and mentor Scenter employees and drive KPIs.
• Maintain high standards of dog safety and welfare.
• Communicate effectively with upper management and team.
• Schedule and manage labor efficiently.
• Resolve customer concerns and manage expectations.
• Foster teamwork and uphold Scenthound values.

Skills

Leadership

Customer service

Recruiting

Problem solving

Attention to detail

Time management

Tech proficiency

Accountability

Tools

POS/retail systems

Job description

Scenthound is seeking a Scenter Manager in Pleasant Grove, UT to lead daily operations, drive membership growth, and ensure exceptional customer service and dog wellness.

Ideal candidates have management experience in retail or service sectors, with the ability to lift 70 pounds and work in a smoke-free environment. You will mentor staff, focus on KPIs, and uphold our commitment to pet care and safety.