Dog Daycare Shift Lead & Canine Coach (Flexible Schedule)

Dogtopia; Woodbridge (VA); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Flexible schedule

Dental insurance

Vision insurance

Referral program

Employee discount

Pet rider program

Paid time off

Health insurance

Disability insurance

Résumé du poste

Dogtopia is seeking an energetic Rover to support dog daycare, boarding and spa services at our Woodbridge location. The role will cross-train as a Canine Coach and Pet Parent Coordinator, ensuring a safe, fun play environment and top-rated customer service.

You will greet Pet Parents, check pups in/out, share information on packages, conduct dog evaluations, and contribute to a collaborative team focused on exceptional care for every furry guest.

Qualifications

• High School Diploma required.
• 3–6 months experience in a high-volume animal care setting preferred.
• Minimum 1 year of customer service experience in a professional setting mandated.
• Franchise experience is a plus.

Responsabilités

• Greet clients and manage check-in/out for daycare.
• Answer Pet Parent questions in person and by phone.
• Explain daycare packages and memberships to Pet Parents.
• Conduct dog evaluations and monitor safety and standards.

Connaissances

Verbal and written communication

Interpersonal skills

Customer service

Sales skills

Organizational skills

Analytical thinking

Supervisory & delegation

MS Office / POS systems

Formation

High School Diploma

Outils

MS Office Suite

POS systems

Description du poste

Dogtopia is seeking an energetic Rover to support dog daycare, boarding and spa services at our Woodbridge location. The role will cross-train as a Canine Coach and Pet Parent Coordinator, ensuring a safe, fun play environment and top-rated customer service.

You will greet Pet Parents, check pups in/out, share information on packages, conduct dog evaluations, and contribute to a collaborative team focused on exceptional care for every furry guest.