Canine Coach Trainer & Team Lead — Dog Daycare

Dogtopia of Roanoke; Roanoke (TX); In loco; USD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bring your dog to work

Training opportunities in dog Obedienc

Competitive bonuses with flexible work

Descrizione del lavoro

Dogtopia of Roanoke is seeking an energetic Canine Coach Trainer/Assistant Manager to lead our team. You will manage staffing, train staff to deliver exceptional customer service, and ensure a safe, clean environment for dogs in our care.

Responsibilities include coaching, scheduling, managing spa services, and driving sales. A flexible schedule is required, including evenings and weekends; bring your dog to work is encouraged after training.

Competenze

• Experience in management and sales/operations leadership.
• Ability to train and coach staff to deliver top customer service.
• Proven track record of maintaining a safe, clean, dog-friendly environment.

Mansioni

• Lead team and schedule back-of-house and front-of-house staffing.
• Coach and develop employees; conduct performance reviews.
• Oversee spa services: baths, nails, ear cleaning, and brushouts.
• Maintain safety and cleaning standards; ensure dog safety.
• Support in hiring, onboarding, and training.
• Enhance customer experience and service quality.
• Open and close the store; manage events and in-store activities.

Conoscenze

People management

Customer service

Sales experience

Operations management

Training others

Strumenti

POS system

Scheduling software

Descrizione del lavoro

Dogtopia of Roanoke is seeking an energetic Canine Coach Trainer/Assistant Manager to lead our team. You will manage staffing, train staff to deliver exceptional customer service, and ensure a safe, clean environment for dogs in our care.

Responsibilities include coaching, scheduling, managing spa services, and driving sales. A flexible schedule is required, including evenings and weekends; bring your dog to work is encouraged after training.