DoD/Navy Embedded IT Operations Lead

Perrygo Consulting Group, LLC; Lexington Park (MD); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

PTO / Sick Leave

11 Holidays

Flexible schedules

EAP

Medical Insurance

Dental Insurance

Vision Insurance

LTD/STD

AD&D

Life Insurance

HSA

401K Plan

Profit Sharing

Job summary

Perrygo Consulting Group, LLC is seeking an Embedded IT Operations Manager to support a Navy customer in Lexington Park, MD. This on-site role requires coordinating with government stakeholders, managing technical teams, and ensuring DoD-compliant service delivery.

The candidate will mentor staff, maintain operational processes, identify risks, and drive improvements while collaborating with program management to forecast resources and capabilities. TS interim clearance and U.S.

Qualifications

• Leadership of technical teams in DoD or government-related environments.
• Knowledge of Federal and DoD IT policy and compliance processes.
• Proven ability to communicate with government leadership and multi-organization teams.
• US citizenship with security clearance (Top Secret interim) preferred.
• PM certification (PMP) or equivalent preferred.

Responsibilities

• Meet routinely with government customers to provide service updates, gather feedback, and ensure customer satisfaction.
• Develop a detailed understanding of each project, laboratory, and technical mission area to deliver services aligned with their operational needs.
• Mentor technical teams, provide guidance during complex issues, and proactively remove blockers to ensure smooth execution of project and service activities.
• Develop and maintain operational processes, documentation, and standards to ensure consistent delivery of IT services across branches and projects.
• Identify risks, gaps, and performance issues within technical operations and recommend appropriate corrective actions.
• Coordinate cross team collaboration to ensure alignment between system administrators, contractors, and government stakeholders.
• Track and report team performance metrics, service outcomes, and technical issues to leadership and government customers.
• Support onboarding, training, and knowledge transfer for Embedded System Administrators and subcontractor staff.
• Participate in technical planning, capability development discussions, and future resource forecasting with the Program Manager and government leadership.
• Assess and prioritize technical issues or customer requests to ensure critical mission needs are met.
• Ensure technical solutions and actions adhere to DoD cybersecurity policy and processes, industry best practices where appropriate and meeting aggressive timelines for authorizations.
• Drive continuous improvement initiatives aimed at enhancing service efficiency, reliability, and customer satisfaction.

Skills

Team leadership

DoD policy

Government communications

Security clearance

Project management

Education

Bachelor's degree

Job description

Perrygo Consulting Group, LLC is seeking an Embedded IT Operations Manager to support a Navy customer in Lexington Park, MD. This on-site role requires coordinating with government stakeholders, managing technical teams, and ensuring DoD-compliant service delivery.

The candidate will mentor staff, maintain operational processes, identify risks, and drive improvements while collaborating with program management to forecast resources and capabilities. TS interim clearance and U.S.