DoD-Cleared System Administrator — Windows & MECM

Ideal Innovations Incorporated; Bridgeport (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

Ideal Innovations, Inc. in Clarksburg, WV is seeking a Desktop Support Administrator to resolve end-user IT issues, manage desktops and software, and maintain security across Windows environments.

The role requires DoD compliance, 4+ years in IT support, and US citizenship with a Secret clearance. You will support MECM-based deployments, Active Directory, and Office productivity tools, handling tickets and coordinating with teams.

Qualifications

• Four years working in an IT or Service Desk environment (required).
• Must meet DoD 8140.03 compliance (e.g., Security+, Server+).
• Citizenship: US
• Ability to obtain and maintain an active DoD Secret clearance.

Responsibilities

• Install, configure, and upgrade desktop hardware, OS, and software.
• Diagnose and resolve end-user issues (software/hardware).
• Troubleshoot printing issues (drivers/queues).
• Reset or unlock user accounts and passwords.
• Set up new desktops, laptops, monitors, docking stations, and peripherals.
• Ensure antivirus/antimalware protection is up to date.
• Apply patches and updates to OS and applications.
• Install, configure, and troubleshoot standard business apps (Office, browsers, collaboration tools).
• Push software updates via MECM/PowerShell or other tools.
• License tracking and compliance.
• Respond to tickets, calls, chat, and walk-ins; escalate complex issues.

Skills

US Citizenship

DoD Secret clearance

IT support experience

Active Directory

MECM / SCCM

Communications skills

Time management

Security awareness

Education

Bachelor's Degree in Computer Science / related field

Microsoft Certified Modern Desktop Administrator Associate

Tools

MECM

Active Directory

Microsoft Office

Job description

Ideal Innovations, Inc. in Clarksburg, WV is seeking a Desktop Support Administrator to resolve end-user IT issues, manage desktops and software, and maintain security across Windows environments.

The role requires DoD compliance, 4+ years in IT support, and US citizenship with a Secret clearance. You will support MECM-based deployments, Active Directory, and Office productivity tools, handling tickets and coordinating with teams.