Documentation Specialist I

WorkLlama, Inc.; Elkton (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

WorkLlama, Inc. is seeking a detail-oriented Document Control Specialist to handle paper and electronic records across the site. You will edit, route, publish, and store documents while ensuring compliance with retention policies. Maintain EDMS and physical repositories and generate reports for site leadership.

The role requires strong data-entry skills, excellent communication, and the ability to manage multiple priorities in a structured, audit-ready environment.

Qualifications

• Associate's or Bachelor's degree in Business, Communications, Computer Science, Library Science, or related field or 2+ years of relevant work experience.
• Proficiency with Microsoft Office, particularly Word, Excel and Outlook.
• Strong verbal and written communication skills and attention to detail.
• Ability to manage multiple priorities while maintaining accuracy and organization.

Responsibilities

• Handle paper and electronic documents following established procedures.
• Edit, route, publish, scan, review, catalog, classify, and store documents.
• Maintain documentation within EDMS and physical repositories.
• Apply records retention policies to site documentation.
• Accurately enter and maintain data within document management systems.
• Generate documentation-related reports and metrics.
• Retrieve, file, and organize documents and records as requested by site personnel.
• Manage document pickup and delivery across the facility.
• Support ongoing document-control and records-management projects.
• Ensure documentation is organized, accessible, accurate, and audit-ready.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Attention to detail

Organizational skills

Data entry

Communication skills

Education

Associate's or Bachelor's degree in Business/Communications/CS/Library Science or related field

2+ years of relevant work experience

Tools

Electronic Document Management Systems (EDMS)

Microsoft SharePoint

Job description

Key Responsibilities

• Handle paper and electronic documents in accordance with established procedures.
• Edit, route, publish, scan, review, catalog, classify, and store documents.
• Maintain documentation within Merck-supported Electronic Document Management Systems (EDMS) and physical document repositories.
• Apply records retention policies and procedures to site documentation.
• Accurately enter and maintain data within document management systems.
• Generate documentation-related reports and metrics.
• Retrieve, file, and organize documents and records as requested by site personnel.
• Manage document pickup and delivery activities throughout the facility.
• Support ongoing document-control and records-management projects.
• Ensure documentation remains organized, accessible, accurate, and audit-ready.

Required Qualifications

• Associate's or Bachelor's degree in Business, Communications, Computer Science, Library Science, or a related field, or 2+ years of relevant work experience.
• Proficiency with Microsoft Office, particularly:Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Strong verbal and written communication skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Strong organizational and recordkeeping skills.

Preferred Qualifications

• Experience working with Electronic Document Management Systems (EDMS).
• Experience with document control, records management, or document repositories.
• Proficiency with Microsoft SharePoint.
• Experience with database entry and information retrieval.
• Advanced Microsoft Word skills.
• Technical writing or documentation experience.
• Strong analytical and critical-thinking abilities.
• Experience maintaining both physical and electronic records.
• Familiarity with records retention practices and document lifecycle management.

What We're Looking For

• Exceptional attention to detail
• Strong organizational abilities
• High level of accuracy and accountability
• Ability to work independently and as part of a team
• Comfort working with large volumes of documentation
• Strong data-entry and information-management skills
• Professional communication and customer-service mindset
• Ability to learn and navigate multiple systems

Work Environment

This position supports both electronic and physical document management activities. Responsibilities may include scanning and indexing records, organizing files, maintaining repositories, retrieving documents, inventorying records, updating tracking systems, and supporting documentation requests from employees across the site.

Why Consider This Opportunity?

Gain experience with a global pharmaceutical leader.
Work in a highly structured, compliance-focused environment.
Develop expertise in document control, records management, and information governance.
Opportunity to work alongside cross-functional teams supporting critical site operations.
Potential for assignment extension based on business needs and performance.