Documentation Specialist: Change Management & Runbooks

Egreenservices; Spokane Valley (WA); On-site; USD 45,000 - 67,000; Full time

Job summary

Capital Management Corp is seeking a Documentation Specialist to join our Spokane Valley, WA hub. This full-time role offers hands-on ownership, mentorship, and a clear ladder for general professionals.

You will document the reasoning behind decisions, keep WA reporting accurate for decision-making, and collaborate across teams to troubleshoot and share knowledge. The ideal candidate brings practical change-management skills, at least 1 year of real-consequence judgment, and a track record of

Qualifications

• Practical command of Change Management.
• Judgment seasoned by at least 1 year of real consequences.
• Experience thriving in a deadline-driven setting.

Responsibilities

• Document the why, not just the what, behind every Communication decision.
• Keep WA reporting accurate enough to bet decisions on.
• Partner with peers to troubleshoot issues and share practical knowledge.
• Find the thoughtfully-bold workaround when the official path is blocked.
• Write the Attention Management runbook the next hire wishes they had.

Skills

Change Management

Leadership

Job description

Capital Management Corp is seeking a Documentation Specialist to join our Spokane Valley, WA hub. This full-time role offers hands-on ownership, mentorship, and a clear ladder for general professionals.

You will document the reasoning behind decisions, keep WA reporting accurate for decision-making, and collaborate across teams to troubleshoot and share knowledge. The ideal candidate brings practical change-management skills, at least 1 year of real-consequence judgment, and a track record of