Documentation Specialist

Experis Technology Group; Florida; Presencial; USD 30.000 - 36.000; Jornada completa

Descripción de la vacante

Experis Technology Group seeks a Documentation Specialist to act as the primary liaison among Revenue Cycle Management, provider offices, hospitals, and internal teams in Lake Mary, Florida. The role focuses on obtaining documentation for medical necessity appeals and denying resolutions on a 12-month, on-site contract.

The candidate will review denial reasons, coordinate with clinical teams, and support appeal packages while maintaining tight tracking of requests and aging inventory.

Formación

• High School education or Bachelor’s degree; equivalent healthcare operations experience may be substituted.
• 1+ years of healthcare revenue cycle experience in front office, billing, AR, HIM, or related documentation workflows.
• Ability to review denial reasons and understand documentation requirements for medical necessity appeals.
• Strong organizational skills to manage requests and fast resolution of claim barriers.
• Proficiency with Microsoft Office; experience with EPIC, Labcorp, XiFin, Salesforce is preferred.

Responsabilidades

• Serve as liaison between Revenue Cycle Management and providers to obtain documentation for medical necessity appeals.
• Drive provider engagement by resolving documentation gaps and coordinating appeal readiness for aging accounts.
• Review denial reasons and identify required documentation for payer submissions.
• Support preparation of appeal packages by analyzing payer requirements and working with reimbursement specialists.
• Maintain documentation inventory, track requests, monitor denial aging, and report trends.

Conocimientos

Revenue cycle knowledge

Documentation management

Organizational skills

Communication

Data entry

Educación

High School or Bachelor's degree

Herramientas

EPIC

Labcorp

XiFin

Salesforce

Microsoft Office

Descripción del empleo

Job Title:Documentation Specialist
Location:Lake Mary, FL (100% onsite)
Pay Range: $22/hr to $26/hr on W2
12 Months Contract

What's the Job?

• Serve as the primary liaison between Revenue Cycle Management, provider offices, hospitals, referral sources, clinical teams, and internal stakeholders to obtain documentation needed for medical necessity appeals and denial resolution.
• Drive provider engagement by resolving documentation gaps, managing escalations, and coordinating appeal readiness activities for high-priority and aging accounts.
• Review denial reasons and identify required supporting documentation, including records, test results, treatment plans, and other evidence needed for payer sufficiency.
• Support preparation of appeal and redetermination packages by analyzing payer requirements and partnering with reimbursement specialists to support denial overturn efforts.
• Maintain documentation inventory status, track open/closed documentation requests, monitor denial inventory aging, and report trends impacting reimbursement.

What's Needed?

• High School education or Bachelor’s degree; equivalent healthcare operations experience may be substituted.
• 1+ years of healthcare revenue cycle experience, including exposure to front office administration or customer service, billing, AR collections, medical records/HIM, or related documentation workflows.
• Ability to review denial reasons and understand documentation requirements for medical necessity appeals and payer submissions.
• Strong organizational skills to manage documentation requests, follow up on outstanding items, and support rapid resolution of critical claim barriers.
• Proficiency with Microsoft Office and good typing skills; experience with EPIC, Labcorp, XiFin, Salesforce, and reporting tools is preferred.