Document Technologies Specialist - Print & Network

Xerox; Mobile (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

Xerox is seeking an on-site Document Technologist Services professional in Mobile, AL to support the customer’s Output Environment. Responsibilities include configuring printers, testing drivers, and troubleshooting network printing in collaboration with customer application owners and 3rd level support when needed.

The role emphasizes Windows Print Administration knowledge, inventory upkeep, and documenting equipment details, with training provided for end users and ongoing operations.

Qualifications

• Knowledge of Windows print administration and printer/server setup.
• Experience troubleshooting print issues in networked environments.
• Ability to manage printer/MFP configurations and documentation.

Responsibilities

• Assist Customer print team to develop and document standards for printer configurations and network connectivity.
• Review and approve Equipment configurations and update documentation for installation.
• Troubleshoot application or mainframe printing problems using network printing Equipment.
• Install, test, and approve Equipment print drivers in required environments.
• Test Xerox printers and MFPs, drivers, and firmware in lab or site environment.
• Engage 3rd level technical support for network-attached Xerox printers and MFPs.
• Maintain inventory of Equipment within the Output Environment and update customer portal within 5 business days.

Skills

Windows Print Admin

Printer Troubleshooting

Network Printing

Inventory Management

Site Support

Tools

Windows Server

XWS/XDM

Printer Drivers

Job description

Xerox is seeking an on-site Document Technologist Services professional in Mobile, AL to support the customer’s Output Environment. Responsibilities include configuring printers, testing drivers, and troubleshooting network printing in collaboration with customer application owners and 3rd level support when needed.

The role emphasizes Windows Print Administration knowledge, inventory upkeep, and documenting equipment details, with training provided for end users and ongoing operations.