Document Scanner Technician - Swing Shift

ARC Document Solutions; San Jose (CA); On-site; USD 25,416 - 28,929; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Strong management support

Job summary

A leading digital printing company in San Jose is seeking a Document Scanner Technician to evaluate, prepare, and scan documents while ensuring quality standards are met. Ideal candidates will have a High School diploma and experience in document handling or scanning. This role requires excellent communication, technical skills, and attention to detail. Benefits include competitive compensation and comprehensive support. Apply now to join a team that values its employees!

Qualifications

• 1-2 years experience in scanning or document handling.
• Strong relationships with customers and co-workers.
• Ability to juggle multiple priorities in a fast environment.

Responsibilities

• Prep documents for scanning based on evaluation.
• Ensure scanned documents are legible and meet quality standards.
• Assist customer service as needed.

Skills

Effective communication

PDF software knowledge

MS Office proficiency

Tech savvy

Physical capability to lift 40 lbs

Attention to detail

Proactive attitude

Education

High School diploma or equivalent

Tools

Acrobat

Bluebeam

Excel

Word

Job description

ARC Document Solutions

ARC Document Solutions (www.e-arc.com) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve more than 60,000 customers, including some of the world's most renowned brands.

To catch a glimpse of Life at ARC: A View from the Inside, visit our careers page to see why employees enjoy working here: www.e-arc.com/careers.

Job Title

Document Scanner Technician – San Jose AIM Team

Work Hours

3:30 PM – 12:00 AM

Responsibilities

• Receive, evaluate, and determine the prep-level of documents to be scanned
• Evaluate and make suggestions regarding file naming and folder structure based on documents received
• Remove staples, post‑it notes, flags, and binding materials to prepare documents for the feed scanner
• Create an index of the documents to be scanned so that you can later create a custom and meaningful digital folder structure for our client(s)
• Scan both small and large format (larger than 11” x 17” paper) documents using a variety of production scanning equipment
• Process the scanned documents so that they meet client requirements for scan quality, file size, and text‑searchability
• QC the scanned documents to ensure all received documents have been scanned and that all scans are legible
• Transmit the finished product to our client(s) via upload link, USB, etc.
• Organize, arrange, and decorate your work area to enhance productivity
• Work overtime when necessary to meet client expectations
• Assist in other departments as needed
• Assist customer service by answering phones and taking messages as needed

Skills that you bring to the job

• The ability to communicate effectively with customers and co‑workers
• Working knowledge of Acrobat, Bluebeam, or other PDF software
• Working knowledge of MS software such as Outlook, Excel, & Word
• Tech savvy – able to navigate various software packages with limited training
• The ability to lift up to 40 lbs unassisted and be able to stand for up to an hour at a time
• Attention to detail, and the ability to multi‑task while maintaining quality, accuracy, and scale
• A can‑do attitude with a continuing need to self‑improve by researching new materials and learning innovative ways to utilize production equipment in our quest to delight our clients

Required Experience

• High School diploma or equivalent
• 1‑2 years scanning, document handling, reprographics or printing experience
• 1‑2 years working experience in data entry, file handling, or document management
• Ability to balance multiple priorities in a fast‑paced environment
• Must be able to work independently with minimal oversight
• Daily, consistent attendance is a must
• Demonstrated experience in developing strong working relationships with customers and co‑workers
• Ability to lift up to 50 pounds

What We Offer

• Competitive compensation ranging from $18.45 to $21.00 per hour
• Excellent company support and resources; a reputation for consistently receiving 5‑star customer reviews
• A management team that supports you and wants to see you be successful
• A culture of caring for our employees
• Comprehensive benefits: Medical, dental, vision, 401(k) with a match, company‑paid life insurance, and an array of voluntary benefits including STD, LTD, voluntary life, and more

Accommodation Request

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words “Accommodation Request” in your subject line.

Equal Employment Opportunity

We are an Equal Employment Opportunity (“EEO”) employer. It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state, and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Recruitment Agencies

ARC does not accept unsolicited agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.