Document Processor — Fast-Paced Auto Finance Ops

Group 1 Automotive; Lubbock (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Dis/

401(k) with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional training and advancement

Job summary

Group 1 Hyundai Hub City, part of Group 1 Automotive, is seeking a Document Processor to join our team. The role involves handling deal paperwork, coordinating with the Virtual Finance Manager, and ensuring accurate federal/state dealership filings.

Ideal candidates bring sales or customer service experience, strong communication, and a professional demeanor. Flexibility for evenings/weekends is required in a fast-paced, team-focused environment.

Qualifications

• Prior experience in Sales, Customer Service, or F&I departments.
• Strong verbal, written, and interpersonal communication skills.
• Highly self-motivated with exceptional customer-facing abilities.
• Positive attitude with a high-energy, professional demeanor.
• Professional appearance and strong work ethic.
• Ability to work a flexible schedule, including evenings and weekends.
• Experience with Darwin and CDK systems is a plus.

Responsibilities

• Load the deal into the virtual queue and initiate the Zoom call for the Virtual Finance Manager.
• Transition the customer to the Virtual Finance Manager and clearly set expectations for the VFI process.
• Support positive influence regarding the products offered by the Virtual Finance Manager.
• Accurately prepare all federal, state, and dealership paperwork related to the transaction, and submit it to the Accounting Department in a timely manner.
• Resolve documentation issues with the Accounting Department, including correcting paperwork errors and addressing held offerings.
• Process and monitor the funding of finance contracts within established time frames.
• Secure and finalize all transactions in a legal, ethical, and efficient manner while maintaining high productivity.
• Work effectively in a fast-paced environment, demonstrating strong attention to detail and excellent communication skills.
• Maintain proficiency with commonly used computer programs and systems that integrate with dealership operations and financial institutions.
• Build and maintain strong relationships with the accounting team, Sales team, and management.
• Consistently demonstrate behaviors aligned with the Company’s Values in all interactions with coworkers and vendors.

Skills

Sales & F&I experience

Communication skills

Self-motivated

Professional demeanor

Strong work ethic

Flexibility to work evenings/weekends

Tools

Darwin

CDK systems

Job description

Group 1 Hyundai Hub City, part of Group 1 Automotive, is seeking a Document Processor to join our team. The role involves handling deal paperwork, coordinating with the Virtual Finance Manager, and ensuring accurate federal/state dealership filings.

Ideal candidates bring sales or customer service experience, strong communication, and a professional demeanor. Flexibility for evenings/weekends is required in a fast-paced, team-focused environment.