Document Processing Specialist

Holiday Inn Club Vacations; Orlando (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Holiday Inn Club Vacations is seeking a detail‑oriented Title Agent to coordinate, review and file mortgage and title documents across states. You will audit deeds, mortgages, notices, and related instruments, confirm title chains and ensure compliant recording and deadlines.

You will maintain data integrity in tracking systems, communicate issues to legal teams and vendors, and perform administrative support as needed.

Qualifications

• Associates Degree is required.
• Proficiency in Microsoft Office is required.
• Timeshare and/or Title related experience (2+ years)
• Florida Title Agent license desired but not required
• Ability to organize and analyze data
• Ability to type 50 wpm
• Strong communication skills (oral and written)
• Flexibility to work outside of departmental hours
• Equal Opportunity Employer

Responsibilities

• Review deeds, mortgages, and other real estate documents for multiple states to ensure proper execution and readiness for next steps; review title searches and suggest clear title actions; monitor timelines and adhere to state/county requirements.
• Maintain data integrity in multiple tracking structures and navigate HIVC systems; ensure accurate reporting and document imaging.
• Provide cross-discipline support within the team and perform general administrative tasks such as copying, filing, sorting, and scanning.

Skills

Proficiency in Microsoft Office

Organizational and data analysis

Typing 50 wpm

Timeshare/title experience

Oral and written communication

Flexibility to work outside hours

Education

Associates Degree

Tools

Microsoft Office Suite

Job description

Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This position is responsible for the coordination, referring, tracking and monitoring of all eligible mortgage and maintenance accounts through the audit, recordation, cancelation, foreclosure (judicial & non-judicial), and/or deeding functions. Some of the primary responsibilities of this position are preparing legal documents (Warranty Deed, Satisfaction of Mortgage, Deed, Deed-In-Lieu, Notice of Default, Liens etc.) along with, auditing of these legal real estate documents to ensure proper execution and intent; communicate identified deficiencies for corrections, review title searches and make recommendations to cure issues, electronically record and conduct comprehensive search of public records all within the department turnaround standards and with a high level of accuracy. All must be in accordance with state/federal guidelines, SOX & PII compliance as well as business standards.

ESSENTIAL DUTIES:

Review deeds, mortgages, and other legal real estate documents for various states to ensure proper execution and are ready for next steps. Review title searches to confirm proper chain of title and as needed, make recommendations to clear title issues. Closely monitor each stage of the process, communicate to management/vendors/attorneys any challenges to timelines and adhere to state and county guidelines. Ensure County and State recording requirements are adhered to.

Maintain integrity of data in multiple tracking structures. Successfully navigate all HIVC systems. Confirm reporting is accurate, adjust/amend as needed and communicate to Management. Scans documentation into imaging system.

Assist other disciplines within the team to provide support and backup as needed.

Performs administrative functions when required such as copying, filing, sorting and scanning.

REQUIREMENTS:

Associates Degree

Proficiency in Microsoft Office

Timeshare and/or Title related experience (2+ years required)

Florida Title Agent license desired but not required

Ability to organize and analyze data

Ability to accurately type 50 wpm

Ability to communicate, both orally and in writing.

Flexible to work outside of departmental operating hours.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.