Document Processing & Operations Manager (Hybrid)

CERIS; Fort Worth (TX); Hybrid; USD 54,000 - 81,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Parking/Transit benefits

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Life Insurance

Disability Insurance

Job summary

CERIS, a division of CorVel, seeks a Document Processing Department Manager in Fort Worth, TX. The role oversees the department’s operations, including hiring, quality assurance, workflow, and staff accountability, while collaborating with other managers to meet company goals.

This hybrid position requires leadership, strong communication, and hands-on management of daily tasks, with a focus on meeting client SLAs, HIPAA compliance, and accurate reporting of department metrics to the Director of

Qualifications

• Associates degree, national certification or equivalent.
• Minimum 5 years office experience.
• Previous Supervisory experience preferred.

Responsibilities

• Direct a designated group of employees in their day-to-day operations.
• Monitor quality control of results per employee and the unit overall.
• Track and report department metrics monthly or as required.
• Schedule and monitor staff attendance.
• Ensure timely distribution of claims to meet Client SLA’s.
• HIPAA compliance policies must be maintained.
• May travel overnight and attend meetings.
• Additional duties as assigned.

Skills

Computer skills

Analytical skills

Microsoft Office

Attention to detail

Multitasking

Effective communication

Education

Associate degree or equivalent

Tools

Outlook

Excel

Word

Job description

CERIS, a division of CorVel, seeks a Document Processing Department Manager in Fort Worth, TX. The role oversees the department’s operations, including hiring, quality assurance, workflow, and staff accountability, while collaborating with other managers to meet company goals.

This hybrid position requires leadership, strong communication, and hands-on management of daily tasks, with a focus on meeting client SLAs, HIPAA compliance, and accurate reporting of department metrics to the Director of