Document Processing Department Manager

CorVel Corporation; Fort Worth (TX); Hybrid; USD 54,075 - 80,926; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Paid time off

Job summary

A healthcare solutions company is seeking a Document Processing Department Manager in Fort Worth, TX. This hybrid role requires overseeing personnel hiring and quality assurance, while ensuring timely distribution of claims. The ideal candidate will have at least 5 years of office experience and strong leadership skills. Additional responsibilities include monitoring quality control and reporting metrics. A comprehensive benefits package is offered, with a competitive salary range between $54,075 and $80,926.

Qualifications

• Minimum 5 years office experience.
• Previous supervisory experience preferred.

Responsibilities

• Oversee department personnel hiring and quality assurance.
• Monitor quality control of results per employee.
• Ensure timely distribution of claims to staff.

Skills

Computer skills

Analytical skills

Microsoft Outlook

Microsoft Excel

Microsoft Word

Organizational skills

Multitasking

Detail-oriented

Effective communication

Education

Associates degree or equivalent

Job description

Overview

The Document Processing Department Manager is responsible for overseeing all aspects of the department including personnel hiring, quality assurance of product, workflow, maintaining the tracking of and accountability of staff regarding production standards and department expectations. Works collaboratively with other department managers to achieve departmental requirements and goals. This is a hybrid role reporting to Fort Worth, TX.

Essential Functions And Responsibilities

• Ensure timely and accurate communication of information, in written and electronic forms, that are directed to internal company contacts, clients and providers
• Direct a designated group of employees in their day-to-day operations
• Monitor quality control of results per employee as well as the entire unit overall
• Ensure metrics are in compliance daily
• Track and report department metrics to Director of Operations on a monthly basis or as required
• Handle scheduling and monitoring of staff’s attendance
• Ensure timely distribution of claims to designated staff to meet Client SLA’s
• Address human resources matters directly related to department supervised (interviewing, hiring, training) and report issues to Operations Manager when necessary
• Ensure evaluations are completed on time
• Maintain HIPAA compliance policies
• May be required to travel overnight and attend meetings
• May perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses
• Additional duties as assigned

Knowledge & Skills

• Must have good computer and analytical skills
• Proficient in Microsoft Office suite, mainly Outlook, Excel, Word
• Good organizational skills and ability to multitask
• Detail-oriented
• The ability to work independently, as well as with a team
• The ability to work in a fast paced/production based environment
• Effective communication with others

Education / Experience

• Associates degree, national certification or equivalent
• Minimum 5 years office experience
• Previous Supervisory experience preferred

Pay Range

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $54,075 – $80,926

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

About Ceris

CERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.