Hybrid Correspondence & QA Operations Manager

CERIS; Fort Worth (TX); Hybrid; USD 54,075 - 80,926; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K matching

Paid time off

Job summary

CERIS, a division of CorVel Corporation, seeks a Correspondence Department Manager in Fort Worth, TX. The role oversees hiring, QA of products, workflow, and staff accountability to meet department standards. This hybrid position requires collaboration with other managers to reach company goals.

Responsibilities include scheduling, training, evaluations, and monthly metric reporting to the Director of Operations. Travel may be required for meetings, and strong communication is essential.

Qualifications

• Associates degree, national certification or equivalent.
• Minimum 5 years' office experience.
• Previous supervisory experience preferred.

Responsibilities

• Oversee all aspects of the correspondence department.
• Hire personnel, manage workflow, and ensure production standards.
• Track staff accountability and department metrics.

Skills

Communication skills

Problem solving

Multitasking

Detail oriented

Teamwork

Microsoft Office proficiency

Education

Associates degree or equivalent

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

CERIS, a division of CorVel Corporation, seeks a Correspondence Department Manager in Fort Worth, TX. The role oversees hiring, QA of products, workflow, and staff accountability to meet department standards. This hybrid position requires collaboration with other managers to reach company goals.

Responsibilities include scheduling, training, evaluations, and monthly metric reporting to the Director of Operations. Travel may be required for meetings, and strong communication is essential.