Document Operations Specialist

Sci Corp; Houston (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Sci Corp seeks a detail‑oriented document management associate to scan, tag, and organize paper and digital records, and to perform QA checks for accuracy and integrity. The role requires travel up to 30% to support multiple project locations and training, plus strong data entry skills, proficiency with Microsoft Excel, Word, and Outlook, and the ability to handle confidential information.

Ideal candidates have a high school diploma, valid driver's license, and excellent time management and

Qualifications

• High school diploma or equivalent required.
• Proficiency with Microsoft Office Suite and data entry.
• Ability to handle confidential information with discretion.

Responsibilities

• Scan, copy, and digitize high volumes of documents with accuracy and efficiency.
• Sort, organize, and maintain physical and digital records.
• Perform QA checks to ensure clarity and accuracy of scanned documents.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Data entry

Troubleshooting

Time management

Education

High school diploma or equivalent

Tools

Document Management Systems

Office equipment

Job description

Our associates celebrate lives. We celebrate our associates.

This role is responsible for scanning, tagging, and organizing documents while ensuring all records are processed accurately and efficiently. Additionally, this role plays a critical role in maintaining document integrity by performing quality assurance (QA) checks, verifying accuracy, and resolving issues related to scanned or submitted documents. This position also requires someone who can troubleshoot document-related issues and is willing to travel (approximately 30%) to support other project locations and attend training, if needed.

JOB RESPONSIBILITIES

Document Management & Processing

• Scan, copy, and digitize high volumes of documents with accuracy and efficiency
• Sort, organize, and maintain both physical and digital records in accordance with company standards
• Ensure documents are properly indexed, labeled, and stored for easy retrieval

Quality Assurance (QA) & Compliance

• Perform quality checks on scanned documents to ensure clarity, completeness, and accuracy
• Review submissions for adherence to established standards and procedures
• Identify and correct errors before documents are finalized or uploaded

Technical Troubleshooting

• Troubleshoot failed or incomplete scanned submissions and resolve issues in a timely manner
• Identify root causes of recurring scanning or system errors and recommend improvements
• Support users with basic technical issues related to scanning systems, file management, and document uploads

Data Entry & Systems Support

• Accurately input and validate data from physical documents into digital systems
• Utilize tools such as Microsoft Excel and document management systems to track progress and maintain records

Field Support & Training (Up to 30% Travel)

• Travel to various locations to obtain training on location specific documents
• Observe workflows on-site and provide feedback to improve efficiency and consistency i.e tagging rules
• This is not intended to be an all-inclusive list of the essential functions or duties related to this job

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent; additional administrative training is a plus

Certification/License

• Valid state driver’s license in good standing

Experience

• Proven experience in an administrative or clerical role

Knowledge, Skills and Abilities

• Proficient with Microsoft Office Suite (Word, Excel, Outlook) and office equipment
• Ability to handle confidential information with discretion
• Effective communication and time management skills
• Tech-savvy with the ability to quickly learn new systems and troubleshoot basic issues
• Ability to travel as needed

WORK CONDITIONS

Work Environment

• Work indoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Corporate dress code policy

Work Postures

• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 10 pounds

Work Hours

• Working beyond “standard” hours as the need arises
• Travel up to 30%

Postal Code: 77019

Category (Portal Searching): Administration and Clerical

Job Location: US-TX - Houston