Document Imaging Generalist III

Versability Resources; Hampton (VA); On-site; USD 35,000 - 52,000; Full time

Job summary

VersAbility Resources in Hampton, VA seeks a detail-oriented Document Imaging Generalist III to support X-Ray Digitization. You will scan customer documents and radiographic film, index and validate data, and perform quality assurance reviews to meet strict quality and contractual turnaround times in a fast-paced production environment.

You’ll operate two digitizers simultaneously, maintain equipment and supplies, follow confidentiality procedures, and work closely with teammates to balance

Qualifications

• High school diploma or GED equivalent.
• Proficiency in indexing, data validation, and QA review.
• Strong attention to detail and commitment to accuracy.
• Data entry and data validation skills.
• Ability to operate multiple digitizers simultaneously.
• Ability to maintain concentration and productivity during repetitive work.
• Basic computer proficiency and ability to learn imaging systems.

Responsibilities

• Scan customer documents and radiographic film using document imaging and digitization systems.
• Operate two digitizers simultaneously while monitoring image quality and production requirements.
• Enter, review, and validate customer and document data for accuracy and completeness.
• Perform detailed indexing of incoming documents and materials according to customer requirements.
• Conduct quality assurance reviews of work produced by other Document Imaging Generalists, including identifying image defects, verifying image counts, and completing required quality checks.
• Identify scanning, data, image quality, or equipment issues and take appropriate corrective action or elevate concerns.
• Maintain accurate production, quality, and other required records.
• Handle customer records according to confidentiality, security, chain-of-custody, and document-handling procedures.
• Maintain equipment, supplies, and an organized work area.
• Consistently meet established productivity, quality, and contractual turnaround-time expectations.
• Follow applicable safety procedures, customer requirements, and organizational policies.
• Perform other duties as assigned.

Skills

Data entry

Quality assurance

Attention to detail

Indexing

Multitasking

Data validation

Confidentiality

Education

High school diploma or GED

Tools

Document imaging systems

Digitization equipment

Production software

Windows OS

Job description

This is an Evergreen requisition for multiple approved openings for the same position and location. The posting will remain open until all approved positions are filled.

About VersAbility Resources

VersAbility Resources is a nonprofit organization based in Hampton, Virginia, dedicated to empowering people of all abilities to thrive. For more than 70 years, we have provided innovative employment, workforce development, residential, community living, and business services that promote independence, inclusion, and opportunity. Our team is passionate about making a meaningful impact by helping individuals achieve their personal and professional goals while delivering high-quality services to our community, business partners, and government customers. At VersAbility, you'll join a mission-driven organization where your work changes lives and contributes to stronger, more inclusive communities.

Role Overview

VersAbility Resources is seeking a detail-oriented and quality-focused Document Imaging Generalist III to support our X-Ray Digitization operations. This is an advanced production role responsible for accurately scanning, indexing, validating, and reviewing customer records while helping ensure work meets established quality standards and contractual turnaround times.

In this role, you will operate two digitizers simultaneously, enter and validate data, perform detailed indexing, and conduct quality assurance reviews of images produced by other Document Imaging Generalists. This position is well suited for someone who takes pride in accuracy, can maintain focus while completing repetitive and detailed work, and is comfortable balancing quality and productivity in a fast-paced production environment.

What You’ll Do

• Scan customer documents and radiographic film using document imaging and digitization systems.
• Operate two digitizers simultaneously while monitoring image quality and production requirements.
• Enter, review, and validate customer and document data for accuracy and completeness.
• Perform detailed indexing of incoming documents and materials according to customer requirements.
• Conduct quality assurance reviews of work produced by other Document Imaging Generalists, including identifying image defects, verifying image counts, and completing required quality checks.
• Identify scanning, data, image quality, or equipment issues and take appropriate corrective action or elevate concerns.
• Maintain accurate production, quality, and other required records.
• Handle customer records according to confidentiality, security, chain-of-custody, and document-handling procedures.
• Maintain equipment, supplies, and an organized work area.
• Consistently meet established productivity, quality, and contractual turnaround-time expectations.
• Follow applicable safety procedures, customer requirements, and organizational policies.
• Perform other duties as assigned.

Qualifications Required

• High school diploma or GED equivalent.
• Demonstrated proficiency in indexing, data validation, and quality assurance/quality control review.
• Strong attention to detail and commitment to accuracy and quality.
• Strong data entry and data validation skills.
• Ability to operate multiple digitizers or pieces of production equipment simultaneously while maintaining accuracy and quality.
• Ability to maintain concentration and productivity while performing repetitive, detail-oriented work.
• Basic computer proficiency and ability to learn and use document imaging, data entry, and other required systems.

Preferred

• Two (2) years of experience in document imaging, scanning, digitization, records management, data entry, production, or another detail-oriented environment.
• Experience operating scanning, digitization, imaging, or other production equipment.

Schedule

This is a full-time, onsite position scheduled: Monday-Friday | 7:00 a.m.-3:30 p.m. Candidates should be dependable and able to maintain consistent attendance and punctuality in support of established production schedules and customer requirements.

Work Environment and Physical Requirements

This position works primarily in a document imaging and production environment within a warehouse/manufacturing facility. Employees regularly move between imaging, production, warehouse, storage, and other assigned areas.

The environment may include moderate to loud noise and active forklifts, material-handling equipment, machinery, and other industrial equipment. Employees must remain aware of their surroundings and follow designated walkways, PPE requirements, posted signage, and established workplace safety procedures.

The position requires extended periods of sitting, standing, and walking; frequent use of computers, scanners, digitizers, and other equipment; and occasional bending, stooping, kneeling, crouching, and reaching. Employees may be required to lift, carry, push, or pull up to 50 pounds and maintain sustained concentration while performing repetitive scanning, data entry, indexing, and quality review activities. Candidates must be able to perform the essential duties and physical requirements of the position, with or without reasonable accommodation. VersAbility Resources provides reasonable accommodations in accordance with applicable law.

Why Join Us?

• Build specialized experience in document imaging, digitization, indexing, and quality assurance.
• Use your attention to detail and quality-review skills in an advanced production role.
• Develop experience working with specialized digitization systems and customer records.
• Be part of a collaborative production team focused on accuracy, quality, and dependable service.
• Join a mission-driven organization committed to creating opportunities for people of all abilities.

Equal Opportunity Employer

VersAbility Resources is an Equal Opportunity Employer committed to providing fair and equitable employment opportunities. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under applicable law. We value diversity and encourage applicants of all backgrounds to apply. Certain positions are performed under the federal AbilityOne Program and are subject to applicable contractual and program requirements.

"VersAbility Resources - Serving People with Disabilities of All Ages - is a national nonprofit organization based in Hampton, Virginia, committed to empowering people with disabilities to live, work, and thrive as active members of our communities. Serving over 1,500 individuals and their families annually, VersAbility offers a comprehensive range of programs and services, including early childhood, residential, day support, workforce training, and diverse employment opportunities.

VersAbility is committed to a drug-free workplace in line with the Drug-Free Workplace Act of 1988, ensuring a safe, productive environment. It also promotes equal opportunity for all, offering reasonable accommodations for individuals with disabilities to perform job duties. For assistance with applications, people can contact 757-896-6461.