Document Imaging Clerk

Protection Strategies Inc; Knoxville (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(K) Retirement Plan

Tuition Assistance

Disability Products

Employee Assistance Program

GoodRx Benefits

Commuter Benefits

Flexible Spending Accounts

Job summary

Protection Strategies Inc. in Knoxville, TN seeks a HHS Document Imaging Clerk to support the Department of Children Services and intake offices.

The role emphasizes accurate data handling, filing, and coordinating with internal teams to service inquiries and assemble required documents. The position requires one year of office experience, a high school diploma or equivalent, and proficiency with Microsoft Office.

Qualifications

• 1 year of office experience.
• High school diploma or equivalent.
• Working knowledge of Microsoft Office.
• US citizen or green-card holder.
• Willingness to travel for fingerprinting and badge issuance.
• Must obtain and maintain High-Risk Public Trust investigation.
• Strong typing and document preparation accuracy.
• Excellent verbal and written communication.
• Strong organizational and file management skills.

Responsibilities

• Oversee and assist with day-to-day administrative functions of PSC in logistics, office supplies, data gathering, researching information, preparing reports.
• Develop and maintain Excel spreadsheets for ongoing projects and tracking.
• Coordinate with internal staff to complete Child Care Checks.
• Respond personally or redirect inquiries to the appropriate office for response.
• Create postal labels and ship fingerprint cards and required documents to applicants.
• Organizing and verifying closed cases ensuring completeness prior to filing.
• Review, categorize, and process emails in resource mailboxes.
• Coordinate with leadership and peers to provide training as needed.
• Provide general information and guidance in response to various inquiries from HHS, external customers, case managers, and the public.
• Creating and presenting PowerPoint presentations.
• Create and update Standard Operating Procedures.

Skills

Typing skills

Verbal communication

Organizational skills

Multitasking

Customer interaction

Attention to detail

Professional interaction

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HHS Full Time Clerical Knoxville, TN, US

Join Our Team as a HHS Document Imaging Clerk!

Who We Are:

At Protection Strategies, Inc. (PSI), a Service-Disabled Veteran Owned Small Business, we engage with industry professionals to provide top-tier security solutions and personnel security expertise for the U.S. Government. Our mission is to safeguard our clients' interests with integrity and innovation, reshaping the landscape of security.

Why PSI?:

Become part of a dedicated team that values people first and believes in making a meaningful impact. We offer cutting-edge solutions that promote safety and protect critical infrastructure. Your hard work will be recognized in our mission-driven culture.

What We Offer:

• Financial Support: 401(K) Retirement Plan, Tuition Assistance, Disability Products
• Wellness Programs: Employee Assistance, GoodRx, Commuter Benefits
• Flexible Spending Accounts : HSA + HRA

Position Overview:

The specialist will assist the Department of Children Services and Intake, Suitability, and Badging offices.

Key Responsibilities:

• Oversee and assist with day-to-day administrative functions of Program Support Center (PSC) in the areas of logistics, office supplies, data gathering, researching information, preparing reports
• Develop and maintain Excel spreadsheets for ongoing projects and tracking
• Coordinate with internal staff to complete Child Care Checks
• Respond personally or redirect inquiries to the appropriate office for response
• Create postal labels and ship fingerprint cards and required documents to applicants
• Organizing and verifying closed cases ensuring completeness prior to filing
• Review, categorize, and process emails in resource mailboxes
• Coordinate with leadership and peers to provide training as needed
• Provide general information and guidance in response to various inquiries from HHS, external customers, case managers, and the public
• Creating and presenting PowerPoint presentations
• Create and update Standard Operating Procedures

Qualifications:

• One (1) year of office experience
• High school diploma or equivalent
• Working knowledge of Microsoft Office products
• Must be a US citizen or green-card holder
• Will be required to travel out of town for fingerprinting and badge issuance
• Must be able to obtain and maintain a High-Risk Public Trust investigation
• Possess excellent typing abilities and the skill to prepare documents accurately with minimal errors
• Excellent verbal and communication skills
• Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision
• Ability to multi-task, pay close attention to detail
• Ability to professionally interact with customers, colleagues and members at all levels

EEO Statement:

We are an equal opportunity employer. All qualified applicants will be considered without discrimination based on race, color, religion, sex, national origin, age, disability, or protected veteran status. Employment offers will be contingent on passing a pre-employment drug screen.