Digital & Imaging Specialist

ARMADA, Ltd.; Rockville (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

ARMADA, Ltd. is seeking a detail-oriented Digital & Imaging Specialist in Rockville, MD to support the Department of Health and Human Services. This role focuses on processing fingerprint records and maintaining PII while ensuring timely updates to Government databases.

The ideal candidate will manage scanning of fingerprint cards, respond to inquiries, and assist with tracking childcare check packages. A Bachelor's Degree and relevant experience are preferred. Join our team to contribute to vital personnel security operations.

Qualifications

• Five (5) years of relevant experience managing programs and/or projects.
• Experience supporting personnel security or fingerprint processing operations.

Responsibilities

• Scan fingerprint cards and update internal systems.
• Secure and store PII correctly.
• Respond to fingerprint submission inquiries.
• Assist with childcare check packages preparation.

Skills

Ability to work effectively with Government leadership

Strong written and verbal communication skills

Ability to manage multiple priorities

Strong attention to detail

Proficiency with Microsoft Office applications

Education

Bachelor's Degree

Job description

Position Details

Type: Full Time

Location: Rockville, MD (National Capital Region)

Overtime Exempt: No

Reports to: ARMADA HQ

Security Clearance Required: Tier 4 Public Trust

Actual place of performance is to be determined by the Government; however, work is anticipated to be performed within the National Capital Region (NCR).

CONTINGENT UPON AWARD – ARMADA is seeking a detail-oriented Digital & Imaging Specialist to support the Department of Health and Human Services (HHS), Program Support Center (PSC), Real Estate, Logistics, and Operations (RLO), Intake, Suitability, and Badging Services (ISBS). This position supports personnel security operations by processing fingerprint records, maintaining imaging and tracking systems, safeguarding PII, and ensuring timely updates to Government databases in support of background investigations and childcare check processing.

Duties & Responsibilities

• Scan fingerprint cards, including rescans of unclassifiable results.
• Update internal systems of fingerprint cards scanning data and notes.
• Update internal systems with no-record fingerprint results and associated investigation data.
• Correctly secure and store PII in appropriate areas.
• Correctly discard PII when timeline is reached.
• Scan forty (40) or more paper fingerprint cards per week.
• Ensure scans are completed within two (2) business days of receipt.
• Respond to five hundred to six hundred (500-600) or more fingerprint submission inquiries from DCSA per week.
• Respond to DCSA within two (2) business days of initial contact regarding fingerprint submission inquiries.
• Assist with preparation and tracking of sixty-five (65) or more childcare check packages per week.
• Ensure internal databases are properly updated with shipping & tracking information within one (1) hour.
• Other duties as assigned.

Knowledge, Skills and Abilities

• Ability to work effectively with Government leadership, technical personnel, and contractor staff.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail with the ability to accurately process high volumes of work.
• Proficiency with Microsoft Office applications.

Minimum Education and Experience

• Bachelor's Degree preferred, not required.
• Five (5) years of relevant experience managing programs and/or projects.

Preferred Experience

• Experience supporting personnel security or fingerprint processing operations.
• Experience scanning, imaging, indexing, or digitizing documents in a secure environment.
• Experience maintaining electronic records and database systems.
• Experience handling fingerprint cards or biometric records.
• Experience working with DCSA fingerprint submission processes.
• Experience safeguarding Personally Identifiable Information (PII).
• Experience performing quality assurance and verifying the accuracy of electronic records.
• Experience working in a federal government or government contractor environment.

EEO Statement

ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Security and Background Requirements

Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.