Document & Data Indexing Specialist

Emergent Holdings; Lansing (MI); On-site; USD 32,000 - 48,000; Full time

Job summary

Emergent Holdings in Michigan is seeking a detail-oriented office specialist to support the management of documents by analyzing, indexing, e-indexing, and assigning sub document types to items received by departments within the enterprise. You will identify key information, input keywords, update claim system data fields, and assist with scanning, filing, and workflow routing to appropriate departments.

Responsibilities include opening and sorting mail, handling faxes, maintaining scanning

Qualifications

• High school diploma or GED required with additional training or coursework.
• Minimum two years general office experience including document review and data entry.
• Strong proofreading and data-entry accuracy is essential.

Responsibilities

• Analyzes incoming documents and assigns the appropriate document sub type.
• Reviews documents and adds pertinent information to keywords and data fields in the claim system.
• Opens, sorts, prepares, bundles, scans, and validates mail for all departments daily.
• Determines criteria to index electronic images to start workflow to the proper department.
• Performs inquiries through multiple systems to verify member coverage.
• Processes incoming faxes and sorts, bundles, scans, and validates messages.
• Maintains scanning equipment and follows retention guidelines.
• Keeps records according to corporate retention policies.
• Understands other department processes to interpret documents accurately.
• Performs data entry updates to tracking logs for returned claims and issued checks.
• Re-indexes and redirects documents to correct claim if misclassified.
• Sets priorities for claim handlers upon receipt and review of documents.
• Performs other duties and special projects as requested.
• Assists with the creation of procedural documentation and workflows.

Skills

Communication skills

Customer service

Data entry

Attention to detail

Multi-tasking

Spreadsheet basics

Education

High school diploma or GED

Job description

Emergent Holdings in Michigan is seeking a detail-oriented office specialist to support the management of documents by analyzing, indexing, e-indexing, and assigning sub document types to items received by departments within the enterprise. You will identify key information, input keywords, update claim system data fields, and assist with scanning, filing, and workflow routing to appropriate departments.

Responsibilities include opening and sorting mail, handling faxes, maintaining scanning