Document Controller

Managed Staffing, Inc.; Worcester (MA); On-site; USD 52,000 - 75,000; Full time

Job summary

Managed Staffing, Inc. is seeking a Document Controller in Worcester, MA to manage, maintain, and control company documentation ensuring accuracy, accessibility, security, and compliance with internal procedures and regulatory requirements.

The role coordinates document creation, revision, approval, distribution, retention, and archival processes while supporting operational excellence and quality management systems. Start time 7:00 AM, end time 4:00 PM.

Qualifications

• Associate degree preferred in related field; high school diploma required.
• 2–5 years' experience in document control, records management, or quality systems.
• Experience in manufacturing or regulated environments preferred.
• Strong attention to detail and organizational skills.
• Proficient in Microsoft Office; experience with EDMS/SharePoint.
• Familiarity with ISO 9001, IATF, FDA or similar QMS.
• Ability to manage multiple priorities and meet deadlines.
• Strong written and verbal communication skills.

Responsibilities

• Maintain document control systems for policies, procedures, work instructions, and forms.
• Ensure all controlled documents are reviewed, approved, issued, and archived.
• Track document revisions and maintain version control.
• Distribute approved documents to relevant personnel and departments.
• Retain obsolete documents according to retention requirements.
• Ensure practices align with ISO requirements and regulatory guidelines.
• Support audits by providing controlled documentation and records.
• Monitor compliance with document control procedures and suggest improvements.
• Manage electronic and physical records retention systems.
• Organize document repositories for easy retrieval.
• Review records to keep them current and compliant.
• Collaborate with Engineering, Quality, Operations, EHS on accuracy.
• Assist owners with formatting, routing, approvals, updates.
• Train employees on document control procedures and systems.
• Identify opportunities to streamline processes.
• Support EDMS implementation and maintenance.
• Develop metrics and reports for document control activities.

Skills

Attention to detail

Organization & Planning

Communication

Confidentiality

Collaboration

Process discipline

Continuous improvement

Customer focus

Education

Associate degree preferred

High School Diploma required

Tools

Microsoft Office

EDMS / SharePoint

Job description

Qualifications

• Education Associate's degree in Business Administration, Quality Management, Engineering Technology, or related field preferred.
• High School Diploma or equivalent required.
• Experience 2-5 years of document control, records management, quality systems, or administrative experience.
• Experience in a manufacturing or regulated environment preferred.
• Knowledge, Skills & Abilities Strong attention to detail and organizational skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with electronic document management systems (EDMS), SharePoint, or similar platforms preferred.
• Knowledge of ISO 9001, IATF, FDA, or other quality management systems preferred.
• Ability to manage multiple priorities while meeting deadlines.
• Strong written and verbal communication skills.

Physical Requirements

• Ability to sit for extended periods while working on a computer.
• Occasional lifting of files or records up to 25 pounds.
• Ability to move throughout the facility when collecting or distributing documentation.

Key Competencies

• Attention to Detail
• Organization & Planning
• Communication
• Confidentiality
• Collaboration
• Process Discipline
• Continuous Improvement
• Customer Focus

Responsibilities

Position Summary

The Document Controller is responsible for managing, maintaining, and controlling company documentation to ensure accuracy, accessibility, security, and compliance with internal procedures and regulatory requirements. This role coordinates document creation, revision, approval, distribution, retention, and archival processes while supporting operational excellence and quality management systems.

Essential Functions

Document Management (40%)

• Maintain document control systems for policies, procedures, work instructions, specifications, forms, and technical documentation.
• Ensure all controlled documents are properly reviewed, approved, issued, and archived.
• Track document revisions and maintain version control.
• Distribute approved documents to appropriate personnel and departments.
• Remove obsolete documents from circulation and retain records according to retention requirements.

Compliance & Quality Support (25%)

• Ensure document management practices comply with company standards, ISO requirements, customer requirements, and regulatory guidelines.
• Support internal and external audits by providing controlled documentation and records.
• Monitor compliance with document control procedures and recommend improvements.

Records Administration (15%)

• Manage electronic and physical records retention systems.
• Organize and maintain document repositories for easy retrieval.
• Perform periodic reviews to ensure records remain current and compliant.

Cross-Functional Collaboration (10%)

• Work closely with Engineering, Quality, Operations, EHS, and other departments to ensure document accuracy.
• Assist document owners with formatting, routing, approval workflows, and updates.
• Train employees on document control procedures and systems.

Continuous Improvement (10%)

• Identify opportunities to streamline document management processes.
• Support implementation and maintenance of electronic document management systems (EDMS).
• Develop metrics and reports related to document control activities.

Start Time: 7:00 AM End Time: 4:00 PM