Document Control Quality Technician

Compal USA Technology Inc.; Hutto (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Compal USA Technology Inc. is seeking a Document Control Quality Technician to maintain accurate, current controlled documents and quality records for U.S. server manufacturing operations.

The role supports document release, revision control, distribution, archival, and audit readiness, working with Quality, Engineering, Manufacturing, Training, and Operations. Level progression from T2 to T3 involves increasing responsibility, from supervision to independent coordination and technical

Qualifications

• Maintains document master list, identifiers, revision status, effective dates, and approved distribution.
• Processes controlled procedures, work instructions, forms, specifications, and records using approved workflows.
• Removes obsolete revisions, archives superseded documents, and supports retention and retrieval.
• Verifies completeness, approval evidence, and traceability before release.
• Coordinates changes with owners and departments; prevents use of drafts or obsolete content.
• Supports ISO 9001 documentation and customer/internal requirements.

Responsibilities

• Retrieve controlled documents and evidence for audits and certification.
• Communicate released revisions to Engineering, Manufacturing, Quality, and Training.
• Identify discrepancies, overdue approvals, and opportunities for process improvement.

Skills

Attention to detail

Organizational skills

Confidentiality

Cross-functional communication

Education

Associate degree or equivalent

Bachelor’s degree in quality/business/engineering technology or related field

Tools

Electronic document management systems

Microsoft Office

Job description

The Document Control Quality Technician is responsible for maintaining accurate, current, and traceable controlled documents and quality records supporting Compal’s U.S. server manufacturing operations. The position supports document release, revision control, distribution, archival, and audit readiness.

The role works with Quality, Engineering, Manufacturing, Training, and Operations to ensure approved procedures, work instructions, forms, and records are available at the point of use. Responsibilities increase across T2 and T3 from supervised execution to independent coordination and technical leadership.

Key Responsibilities

Document Control & Records Management

• Maintain the document master list, document identifiers, revision status, effective dates, and approved distribution.
• Process controlled procedures, work instructions, forms, specifications, and quality records using approved workflows.
• Remove or identify obsolete revisions, archive superseded documents, and support retention and retrieval requirements.

Change Control & Compliance

• Verify document completeness, approval evidence, and traceability before controlled release.
• Coordinate changes with document owners and relevant departments; prevent unauthorized use of draft or obsolete content.
• Support ISO 9001 quality management system documentation and applicable customer and internal requirements.

Audit Support & Collaboration

• Retrieve controlled documents and objective evidence for internal, customer, and certification audits.
• Work with Engineering, Manufacturing, Quality, and Training to communicate released revisions.
• Identify document discrepancies, overdue approvals, and opportunities for process improvement.

Level Definitions and Responsibilities

T2 — Document Control Quality Technician II

Intermediate level; independently coordinates document control workflows and resolves routine issues.

• Manage document change requests from submission through approval and release.
• Check revision history, approval routing, document ownership, and distribution accuracy.
• Support audit evidence preparation, train T1 personnel, and monitor overdue changes.

T3 — Senior Document Control Quality Technician

Advanced level; serves as technical lead for document control processes and continuous improvement.

• Lead document control standardization, periodic reviews, and document integrity checks.
• Analyze process metrics and recurring issues; recommend corrective and preventive improvements.
• Guide T1/T2 personnel, support complex audits, and coordinate system/process enhancements with Quality leadership.

Qualifications

Education

• T2: Associate degree or equivalent relevant document control and quality experience preferred.
• T3: Associate or bachelor’s degree in quality, business, engineering technology, or related field preferred; equivalent experience considered.

Experience

• T2: 2–4 years in document control, quality systems, or manufacturing documentation.
• T3: 4–7+ years in controlled documentation or quality systems, including process coordination or mentoring.

Technical Knowledge

• Document lifecycle, revision control, approval workflows, and retention practices.
• ISO 9001 documentation and record control principles.
• Electronic document management systems, Microsoft Office, and document traceability.
• Server or electronics manufacturing processes and controlled work instructions preferred.

Skills

• Strong attention to detail, organization, and confidentiality.
• Clear written communication and cross-functional coordination.
• Ability to prioritize multiple document requests and meet release deadlines.
• Coaching, problem-solving, metrics review, and process improvement skills.

Preferred Qualifications

• Experience with server manufacturing, high-volume electronics assembly, or new facility ramp-up.
• Experience supporting internal or external ISO 9001 audits.
• Familiarity with electronic QMS / document management tools and engineering change processes.

Physical Requirements

• Ability to work in an office and manufacturing floor environment as required.
• Ability to stand and walk during floor document verification activities.
• Ability to use a computer for extended periods and handle routine document materials.