Document Control & Data Coordinator (Hybrid)

H&W Ingredients; Brookfield (IL); Hybrid; USD 40,000 - 60,000; Full time

Job summary

H&W Ingredients seeks a detail-oriented Document Administrator to manage customer documentation, data entry, and cross-functional support in a hybrid setting. You'll handle high-volume requests and collaborate with internal teams and suppliers to ensure timely, accurate documentation.

With experience in TraceGains and Sage, you will maintain certificates and regulatory docs, support ERP processes, and communicate effectively with customers and vendors to meet expectations.

Qualifications

• Bachelor's degree required; Food Science background preferred.
• Experience with TraceGains preferred.
• Strong attention to detail and data accuracy.
• Proficient in Word, Excel, Outlook for documentation.
• Experience with ERP systems and supplier documentation portals.
• Excellent written and verbal communication.

Responsibilities

• Respond to high volume of documentation requests via email or phone.
• Prepare and send customer documentation and questionnaires.
• Route, complete, and return customer questionnaires promptly.
• Maintain current certificates, specifications, safety data sheets, and records.
• Collaborate with Sales Support and regional managers on documentation needs.
• Provide timely status updates to customers and stakeholders.

Skills

Detail-oriented

Data entry

Customer service

Microsoft Excel

Communication skills

Attention to accuracy

Education

Bachelor's degree

Food Science background preferred

Tools

TraceGains

Sage

ERP systems

Job description

H&W Ingredients seeks a detail-oriented Document Administrator to manage customer documentation, data entry, and cross-functional support in a hybrid setting. You'll handle high-volume requests and collaborate with internal teams and suppliers to ensure timely, accurate documentation.

With experience in TraceGains and Sage, you will maintain certificates and regulatory docs, support ERP processes, and communicate effectively with customers and vendors to meet expectations.