Document Control Administrator

Naprotek, LLC; Londonderry (NH); On-site; USD 52,000 - 62,000; Full time

Job summary

SemiGen is seeking a Document Control Administrator to support the Quality Management System, configuration management, and document control across facilities. You will ensure controlled documents are current, approved, and accessible for production and inspections.

Responsibilities include managing document changes, training records, and export-controlled information, with a strong focus on accuracy, traceability, and audit readiness.

Qualifications

• High school diploma or equivalent required; associate degree or additional training in quality, records management, or related field preferred.
• Five years of document control or quality administration in a regulated manufacturing environment preferred.
• Familiarity with ISO 9001/AS9100 or similar QMS requirements preferred.

Responsibilities

• Maintain the configuration management and document control system across facilities, ensuring current, approved, and accessible documents.
• Administer the engineering change control process, including routing, approvals, revisions, and verification.
• Control internal and external documents (procedures, forms, specs, standards, customer/supplier docs).
• Review document submissions for completeness, formatting, approvals, dates, and revision history before release.
• Maintain master lists, distribution records, and change logs; archive obsolete documents to prevent misuse.
• Maintain nonconforming material records in FileMaker Pro; ensure traceability and retention per requirements.
• Track CAPAs, SCARs, RMAs, and customer complaints; monitor corrective actions.
• Post current drawings/specifications to work-in-process files with correct revision for production.

Skills

Document control

Quality administration

Configuration management

Audit readiness

Microsoft Word

Excel

FileMaker Pro

DocStar/Eclipse

ERP/MRP systems

Education

High school diploma

Associate degree preferred

Tools

DocStar/Eclipse

FileMaker Pro

ERP/MRP systems

Job description

Description

Are you someone who can work independently, stay organized, and see tasks through to completion? Do you enjoy working in a hands-on role where your attention to detail directly affects product quality and customer satisfaction? If you are looking for an opportunity to apply your technical skills while making a meaningful contribution, SemiGen may be the place for you.

SemiGen is seeking a Document Control Administrator to join our high performing team. This position provides administrative support for the Quality Management System, configuration management, quality assurance, engineering, and manufacturing. This position reports to the Quality Director and works closely with personnel across SemiGen to ensure controlled information and quality records are accurate, current, secure, traceable, and readily available.

As an industry-leading provider of high-reliability electronic components, thin-film technology, and advanced SMT and RF/microwave assembly services, SemiGen supports customers in the aerospace, defense, telecommunications, medical, and industrial markets. We are committed to delivering precision-engineered solutions for mission-critical applications while fostering a culture of innovation, quality, teamwork, and continuous improvement.

At SemiGen, you will enjoy the close-knit culture of a small company while benefiting from competitive compensation, exceptional benefits, and opportunities for professional growth.

Why Join SemiGen?

We invest in our employees by offering a comprehensive benefits package that includes:

• Competitive compensation
• Medical insurance with a 100% company-funded Health Reimbursement Arrangement (HRA)
• Dental and vision insurance
• Life and disability insurance
• 401(k) with weekly employer-matching contributions
• Tuition reimbursement
• Flexible scheduling that promotes work-life balance

This is an on-site position.

Key Responsibilities

• Maintain the configuration management and document control system across multiple facilities, ensuring controlled documents are current, accurate, approved, and available at the point of use.
• Administer the engineering change control process, including document routing, approval tracking, revision release, distribution, and implementation verification.
• Control internal and external documents, including procedures, work instructions, forms, drawings, specifications, standards, customer requirements, and supplier documentation.
• Review document submissions for completeness, correct formatting, required approvals, effective dates, revision history, and compliance with established procedures before release.
• Maintain master document lists, revision status, distribution records, and document-change logs; promptly remove, archive, or clearly identify obsolete documents to prevent unintended use.
• Maintain nonconforming material records and logs in FileMaker Pro (FMP), ensuring entries are complete, traceable, and retained in accordance with established requirements.
• Assign, track, and maintain records for corrective and preventive actions (CAPAs), supplier corrective actions (SCARs), returned material authorizations (RMAs), and customer complaints.
• Post current customer drawings, specifications, and related documentation to work-in-process files for production use, verifying the correct revision before release.
• Maintain customer specification files in FMP and monitor customer or industry portals for applicable document revisions when assigned.
• Scan, index, upload, and archive applicable documents in the DocStar/Eclipse database using consistent metadata and naming conventions for reliable retrieval.
• Monitor and maintain the employee training database, coordinate training assignments generated by document revisions, and follow up on overdue acknowledgments or qualifications.
• Maintain export-compliance visitor logs and protect controlled, proprietary, export-controlled, and confidential information in accordance with access requirements.
• Manage records retention, archival, retrieval, and disposition in accordance with company, customer, contractual, and regulatory retention requirements.
• Communicate document releases and changes to affected personnel and confirm that required documents and training are in place before implementation.
• Maintain document-control metrics and status reports, including open changes, overdue approvals, training completion, and record-retrieval performance, as requested.
• Support continuous improvement of document-control workflows, templates, naming conventions, and electronic systems to strengthen efficiency, accuracy, and traceability.
• Ensure records remain legible, identifiable, retrievable, secure, and protected from unauthorized alteration, loss, or deterioration.

Requirements

Qualifications and Skills

• High school diploma or equivalent required; associate degree or additional training in quality, business administration, records management, or a related field preferred.
• Five years of document control, quality administration, configuration management, or comparable office experience in a regulated manufacturing environment preferred.
• Working knowledge of document lifecycle controls, revision management, records retention, approval workflows, and audit-ready recordkeeping.
• Familiarity with ISO 9001, AS9100, or comparable Quality Management System requirements preferred.
• Proficiency with Microsoft Word and Excel; experience with Access or other databases and electronic document-management systems.
• Experience with FileMaker Pro, DocStar/Eclipse, ERP/MRP systems, or comparable business applications preferred.
• Strong attention to detail, organization, follow-through, and ability to manage multiple priorities and time-sensitive releases.
• Clear written and verbal communication skills and the ability to work effectively with personnel across departments and facilities.
• Ability to exercise sound judgment and maintain confidentiality when handling customer, employee, proprietary, and export-controlled information.

This position may involve access to export-controlled information or technology. Employment is contingent upon the applicant’s ability to meet all applicable U.S. export-control requirements. Candidates may be required to provide documentation establishing their eligibility to access export-controlled information as permitted by applicable law.

Why SemiGen?

At SemiGen, we believe our employees are our greatest asset. We foster a collaborative environment where every employee has the opportunity to make a meaningful impact, continue learning, and grow their career.

If you are looking for a company that values quality, innovation, teamwork, and professional development, we would love to hear from you.

Equal Employment Opportunity

SemiGen is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital status, domestic or civil union status, familial status, sexual orientation, gender identity or expression, genetic information, disability, military or veteran status, or any other status protected by applicable law.

Compensation: $25-$30 per hour, based on experience.