Docsis Expert M/F H/F

SAGEMCOM; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

Sagemcom is seeking a Docsis expert with a strong background in CPE software development and embedded systems for North America, based in Denver, CO. You will lead DOCSIS knowledge transfer to customers, guide product definitions, and influence hardware and firmware decisions while collaborating with engineering and vendor teams.

The role requires deep DOCSIS proficiency (3.x/4.x), provisioning, and packet analysis, plus hands-on experience with CPE/Headend and lab setups.

Qualifications

• Deep understanding of DOCSIS standards (3.x, 4.x) including PHY, OSS and SEC areas.
• Experience with DOCSIS provisioning (SNMP, DHCP, TFTP, TLVs) and firmware upgrades.
• Hands-on experience with CPE/Headend (CMTS, RPD, RMD).
• Strong IP networking knowledge and ability to sniff/analyze captures.
• Software development for embedded systems; debugging with common tools.

Responsibilities

• Present DOCSIS technology and product roadmap to Sagemcom customers
• Guide customers during the product definition phase
• Participate in hardware design choices (key components, cost driven conception)
• Guide engineering software developments during the design phase
• Propose investments, setup and maintain the NAM Sagemcom office Docsis lab setup
• Work remotely with other Sagemcom Docsis lab equipment
• Build test plans to confirm functions and performance of the products
• Reproduce, investigate and resolve issues with engineering teams, vendor support and customers
• Conduct trainings to Sagemcom engineering groups involved in Docsis projects
• Represent Sagemcom in standardization groups and interop events
• Follow chip-maker roadmaps
• Evaluate new chipsets and solutions

Skills

Docsis expertise

CPE SW development

Embedded systems software

Networking protocols

SNMP

Education

Embedded Linux certification

CCNP / CompTIA Network+

Tools

Wireshark

gdb

tcpdump

Job description

In order to reinforce our team in North America, Sagemcom is looking for a Docsis expert with background in CPE SW development

• Present Docsis technology and product roadmap to Sagemcom customers
• Guide customers during the product definition phase
• Participate to hardware design choices (key components, cost driven conception).
• Guide engineering Software developments during the design phase
• Propose investments, setup and maintain the NAM Sagemcom office Docsis lab setup
• Work remotely with other Sagemcom Docsis lab equipments
• Build test plans to confirm functions and performance of the products
• Reproduce, Investigate and resolve issues with the engineering teams, SoC vendor support and the customers
• Conduct trainings to Sagemcom engineering groups involved in Docsis projects. Maintain a corporate knowledge database.
• Represent Sagemcom in standardization groups and interop events
• Follow chip-maker roadmaps
• Evaluate new chipsets and solutions

DOCSIS & CPE Expertise

Deep understanding of DOCSIS standards (3.0, 3.1, and 4.0) including PHY, MULPI, OSS, LLD and SEC areas.

Expert in DOCSIS provisioning (SNMP, DHCP, TFTP, TOD), configuration file structures (TLVs), PKIs and firmware upgrade mechanisms.

Capable to sniff and understand MAC layer protocol captures.

Experience with CPE and/or Headend (CMTS, RPD, RMD) hands-on.

Solid knowledge of PacketCable specifications (PKT 1.x and 2.0), voice provisioning, and SIP-based voice services.

Software Development

Proven experience in software development for embedded systems.

Experience with debugging tools (e.g., gdb, strace, tcpdump).

Ability to work closely with hardware and firmware teams.

Networking and Troubleshooting

Strong knowledge of IP networking protocols (IPv4/IPv6, NAT, DNS, DHCP, SNMP, HTTP/HTTPS, etc.).

Proficiency with network monitoring and debugging tools (Wireshark, spectrum analyzers, CM logs, SNMP traps).

Understanding of TR-069/TR-181, USP, or other device management

protocols.

Knowledges on DPOE and OMCI would be a plus.

Preferred Certifications

Embedded Linux or networking certifications (e.g., CCNP, CompTIA Network+)

SCTE DOCSIS/PacketCable Certifications would be a plus.

Sagemcom is an disability friendly company.

Please note that this position is based in Denver, Colorado, United States.