Dockhand Marina

SAFE HARBOR MARINAS; Islamorada (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k) plan

Orthodontic coverage

Paid time off

Paid holidays

Fertility assistance

Paid uniforms

Boating discounts

Job summary

Safe Harbor Marinas, LLC is seeking a Dockhand to support marina operations in Islamorada, FL. The role involves assisting boaters, maintaining docks and facilities, and delivering friendly customer service to SHM members.

The candidate should be able to swim, lift up to 30 pounds, and be available for overtime, weekends, and holidays. Prior marina or customer service experience is preferred, with a commitment to safety and teamwork.

Qualifications

• Experience in customer service preferred.
• Must be able to swim.
• Ability to lift up to 30 pounds.
• Availability to work overtime when required.
• Willingness to work weekends and holidays.

Responsibilities

• Provide SHM members with the best experience possible.
• Greet customers in a kind, courteous and professional manner.
• Orient members and guests to the marina and facilities.
• Assist customers with general boating needs.
• Maintain and clean restrooms, docks, walkways and grounds as directed.
• Ensure docks and equipment are operational at all times.
• Follow OSHA and environmental regulations; adhere to site rules.
• Work overtime when required and on weekends/holidays.

Skills

Customer service

Swim

Safety compliance

Communication

Job description

• Location 80461 Overseas Hwy,Islamorada, FL, 33036,United States
• Base Pay $16.00 - $16.00 / Hour
• Job Category Dockhand - Marina, Marina
• Employee Type Full Time

Contact information

• Phone [phone]
• Email [e-mail]

Description

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced marina professionals. In addition, SHM offers eligible employees benefits such as:

• Full Benefits Package Including 401(k) Plan
• Orthodontic Coverage
• Paid Time Off
• Paid Holidays
• Fertility Assistance
• Paid Uniforms
• Boating Discounts

The Dockhand is responsible for assisting the marina team in order to serve marina customers and guests by performing a variety of tasks including but not limited to general operation of the docks and assisting boaters. The Dockhand must work to maintain a safe and clean environment throughout the harbor and marina facilities.

Essential Duties and Responsibilities

• Provide SHM members with the best experience possible
• Greet all customers in a manner that expresses a kind, courteous and professional character
• Help orient members and guests to the marina, facilities, and answer other commonly asked questions
• Assist customers with general boating needs
• Maintain and clean restrooms, docks, walkways, grounds and other areas designated by management
• Ensure docks and equipment are operational at all times
• Comply with OSHA regulations, environmental regulations, and adhere to all site rules and expectations
• Availability to work overtime when required
• Ability to work weekends and holidays
• Other duties as assigned by Manager

Safety and Environmental Responsibilities

• Follow SHM Safety and Environmental rules and complete required related training
• Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area
• Report all accidents, injuries, spills and near misses immediately

Technical and Physical Requirements

• Ability to work safely around the water
• Must be able to swim
• Ability to lift 30 pounds
• Previous customer service experience preferred
• Any skills considered standard that a Dockhand should possess

Minimum Soft Skills Qualifications

• Eagerness to engage in a growing, fast paced, and industry-leading company
• Consistently treats others with dignity and respect
• Genuinely serves others with humility and a positive attitude
• Frequently demonstrates a bias toward action
• Always communicates effectively and courteously with fellow teammates and members
• Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
• Shows resolve and overcomes difficulties in a positive and productive manner
• Gladly provides responsive, and high level of service to our teammates and members
• Eagerly puts forth the extra effort to accomplish duties
• Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs

The Company

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at https://shmarinas.com/hr-disclosures/.#boatingcareers