Dock Operations Lead – Shipping & Receiving

ThyssenKrupp Presta AG; Hamilton (OH); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health, Dental & Vision Coverage

401K matching

Paid time off + holidays

Tuition reimbursement

Gym reimbursement

Life insurance

Job summary

thyssenkrupp Bilstein of America, Inc. in Hamilton, OH, seeks a Warehouse Supervisor – Shipping & Receiving to lead inbound/outbound dock activities, ensuring on-time movement of materials and accurate system transactions in SAP/WMS.

You will coach Shipping/Receiving teams, monitor key performance metrics, and plan staffing to meet changing volumes while upholding safety and 6S standards across the dock and staging areas.

Qualifications

• Experience supervising people and processes in a warehouse/manufacturing setting.
• Knowledge of warehouse and inventory control processes.
• Proven ability to improve operational costs and profitability.
• ERP experience, preferably SAP, with familiarity with WMS and inventory controls.

Responsibilities

• Owns end-to-end dock operations including inbound receiving, outbound shipping, staging, and yard/dock flow to ensure on-time and accurate movement of materials.
• Establishes, monitors, and drives performance metrics for dock-to-stock time, on-time shipment, receiving accuracy, and inventory integrity.
• Plans staffing and schedules to meet fluctuating volumes and priorities; ensures SAP/WMS data accuracy and real-time inventory updates.
• Coordinates with Scheduling, Material Planning, Production, Quality, and Customer Service to prioritize urgent receipts/shipments and resolve constraints.
• Oversees vendor and carrier dock scheduling and ensures compliance with appointment times and requirements.
• Drives continuous improvement to reduce waste, improve flow, and increase productivity in dock/staging areas.
• Ensures associates are trained and certified on material handling equipment and SOPs.

Skills

Leadership

SAP

WMS

Inventory control

Microsoft Office

Safety culture

Cross-functional teamwork

Education

High school diploma

Supply chain education preferred

Tools

SAP

WMS

Excel

Job description

thyssenkrupp Bilstein of America, Inc. in Hamilton, OH, seeks a Warehouse Supervisor – Shipping & Receiving to lead inbound/outbound dock activities, ensuring on-time movement of materials and accurate system transactions in SAP/WMS.

You will coach Shipping/Receiving teams, monitor key performance metrics, and plan staffing to meet changing volumes while upholding safety and 6S standards across the dock and staging areas.