Dock Attendant

Hersha Hospitality Management; Sacramento (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality management company is seeking a Dock Attendant to provide exceptional customer service at their marina. The ideal candidate will assist with docking vessels, manage fishing reservations, and ensure safety and cleanliness at the dock. This role requires physical stamina and knowledge of local waterways, making it perfect for someone with a passion for boating and customer interaction.

Qualifications

• Knowledge of placing, tying, and fendering docking vessels.
• Ability to swim and perform physical tasks.

Responsibilities

• Make charter fishing reservations and assist boaters.
• Ensure utility lines are connected and monitor the Fuel Dock.
• Respond to fuel spills and report incidents.

Skills

Customer Service

Knowledge of Local Waters

Boating Experience

Education

High School Diploma

Job description

Overview

Opportunity: Dock Attendant

Provide a high level of customer service to dock guests in accordance with established guest service and sustainability standards.

Potential Career Path

Dock Master

Essential Job Functions

• Make charter fishing reservations.
• Greet prospective customers and provide information regarding fishing charters, pricing, and fishing vessel limitations.
• Assist boaters in reserving slips in accordance with their and their vessel needs, i.e. proper slip size pursuant to size of vessel, finger dock if needed, proper amperage.
• Communicate with incoming Vessel Owners via 2-Way VHF radio equipment in accordance with the rules and procedures set forth by the Federal Communications Commission.
• Greet and assist marina guest vessels at their assigned slips in docking, tying, and fendering their vessels with consideration of tides, and with Marina personnel safety in mind.
• Ensure that utility lines (power, water, cable TV) are properly connected to guest vessels.
• Continually observe, monitor and operate the Fuel Dock in a safe manner within established policies regarding safety, sanitation and accident prevention keeping dock area clear of non-fueling boats.
• Promptly and swiftly respond to fuel spills or accidents, immediately reporting any incident to Dock Master and Director of Operations.
• Report danger or damage to marina dock, dock slips, or dock electrical boxes and report it to Dock Master.
• Assist with tracking inventory needs associated with the Marina Fuel Dock:i.e. ice, oil supplies, absorbent pads, and fuel spill materials.
• Make cash drops; ensure that all credit card receipts, cashier audits and house status reports are turned in and prepare daily fuel reports.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• High school diploma or equivalent
• Knowledge of placing, tying, and fendering docking vessels in consideration of tides.
• Knowledge of local waters/waterways and fishing is a plus.
• Boating experience or previous dock hand experience a plus.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching.
• Must be able to swim.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Located near Sacramento's Land Park neighborhood, our upscale hotel is 2.6 miles from the Sacramento Executive Airport and 11 miles from the Sacramento International Airport, offering an ideal location with serene surroundings. Enjoy access to a variety of popular area attractions, such as Old Sacramento, the Sacramento Zoo and Sacramento City College. Whether here for work or play, retreat to our spacious hotel rooms and suites featuring luxurious bedding and bathrooms, and treat yourself to a delicious meal at our on-site seafood restaurant. You can also pamper yourself with a decadent treatment at our full-service, award-winning spa, and maintain your exercise routine at our 24-hour fitness center with cardio equipment and free weights. Before you leave, relax by the pool or the river while sipping a glass of wine from a local vineyard. Stylish event space is available for memorable events.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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