Dock and Door Technician - Lead

Bailey Equipment and Intralogistics; Cumberland Heights (TN); On-site; USD 60,000 - 75,000; Full time

Job summary

Bailey Equipment and Intralogistics seeks a Dock and Door Technician - Lead to service and install commercial overhead doors, loading docks, and dock leveling systems across the Nashville Metro and Cumberland region. The role demands strong mechanical skills, safe work habits, and the ability to mentor junior technicians.

You will diagnose, repair, and inspect equipment, coordinate with management, and ensure high-quality, compliant installations on customer sites.

Qualifications

• Technical or practical training in mechanical repairs.
• Experience in industrial maintenance with warehouse equipment preferred.
• Welding and electrical experience is a plus.

Responsibilities

• Represent Bailey as the primary contact for customers within a service area.
• Install, service, and repair doors, dock systems, and related equipment.
• Lead and mentor technicians and coordinate with management.
• Perform preventative maintenance on Bailey equipment at customer sites.
• Troubleshoot dock and door equipment and electrical circuits.
• Ensure proper installation, balance and clearance for safety.
• Address customer needs promptly and safely to grow Bailey business.
• Handle other duties and special projects as assigned.

Skills

Mechanical skills

Communication

Safety-conscious

Diagnostics

Independent field work

Education

Technical certificate in mechanical repairs

Job description

Description

The Dock and Door Technician - Lead is responsible for installation, service, repair, troubleshooting, and inspecting commercial/industrial overhead doors, loading docks, dock leveling systems, and other warehouse equipment. This position will cover the Nashville Metro and the Northern part of the Cumberland region.

Essential Job Duties and Responsibilities:

Represent Bailey as the primary point of contact for all commercial Dock & Door customers within a service area

Install, service, and repair commercial/industrial doors, door opening systems, loading/warehouse docks, and dock leveling systems

Lead point of contact to mentor other technicians and be a liaison for management

Perform preventative maintenance on Bailey equipment and systems at customer sites

Troubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuits

Ensure quality through checking for proper installation, balance, and clearance

Proactively address customer needs and expand Bailey business through prompt, friendly, and safe service

Handle other duties and special projects as assigned

Requirements

The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around them—customers, suppliers, co-workers, and other vendors.

Education/Training/Experience:

A technical school certificate or equivalent experience in mechanical repairs

A minimum of two (2) years' experience in industrial maintenance, preferably with servicing warehouse equipment, commercial overhead doors, and/or loading dock equipment.

Experience in welding, steel fabrication, and electrical.

Skills, Knowledge, and Abilities:

Strong mechanical skills

Great communication skills

Good, safe work habits

Strong diagnostic and repair skills

Able to work with minimal or no supervision in the field

License(s) or Certification(s) Required:

Valid Driver’s License