Doc Specialist

Modesto Toyota; Modesto (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Modesto Toyota is hiring a support assistant for the sales team in Modesto, California. The role involves assisting with DMV and bank documentation, verifying data, and providing support to sales managers during transactions. Candidates should have strong computer skills, customer service experience, and the ability to multitask effectively in a fast-paced environment. Weekend availability is required. Join us to contribute to a thriving team environment and ensure customer satisfaction.

Qualifications

• Must be able to navigate through computer software.
• Good attitude and sportsmanship required.
• Ability to read, analyze and interpret complex documents.

Responsibilities

• Assist sales managers with documentation and transactions.
• Verify signatures and data in the system.
• Maintain confidentiality of customer information.

Skills

Navigating computer software

Customer service experience

Ability to read and analyze documents

Tools

Google Drive

Job description

Position Purpose

This position performs the support for the sales team and prints DMV and bank documents.

Duties and Responsibilities

• Assisting the sales managers with the following
• Providing the sales managers with documents for customer's
• Assisting sales managers with collecting money at the time of transaction
• Verifying the data that is in the system
• Verifying and checking the accuracy of all signatures
• Organizing all documents neatly and accordingly in each deal jacket
• Maintaining a clean and neat workspace
• Providing well thought out note for each deal in our system and the physical jacket itself
• Communicating with one another about any issues about a deal
• Engaging in any/ all activities with sales
• Providing the Business office with digital uploads
• Login and track deals in the trip pad.
• Other tasks as assigned.
• Maintains confidentiality of customer information.
• Responsible for all paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information.

Qualifications

• Must be able to navigate through computer software
• Good attitude and sportsmanship
• Some sort of customer service experience
• Must know how to navigate through Google Drive
• Maintains a professional appearance.
• Ability to read, analyze and interpret the most complex documents.

Working Conditions

• Must be able to work under some stances of pressure
• Must be able to multitask with talking to a sales manager and printing documents
• Weekend availability is a must
• Schedule: Rotating schedule 9am - 5pm / 12pm - 8pm