DMV LOBBY SECURITY GUARD

The State of New Hampshire; Salem (NH); On-site; USD 25,000 - 32,000; Part time

Job summary

The State of New Hampshire is seeking a part-time DMV Lobby Security Guard in Salem to monitor lobby activities, enforce laws and policy, and ensure safety for staff and customers across DMV locations. Role includes potential travel to satellite offices.

Responsibilities include patrolling facilities, handling emergencies, preparing incident reports, and coordinating with law enforcement as needed. A valid driver’s license and FBI background may be required per agency policy.

Qualifications

• Equivalent combination of 1 year of education and experience after completion of high school.
• Valid driver’s license.
• May be required to work a flexible schedule including early morning, evening and/or weekend hours.
• May travel throughout the State and work at various satellite offices for periods of time.

Responsibilities

• Monitors customer flow and maintains lobby security and safety at DMV facilities throughout the State.
• Conducts patrols and inspects buildings, grounds and parking lots to detect safety hazards or threats.
• Responds to fire alarms, emergencies and assists customers and staff.
• Reports potential threats to the Director and law enforcement as appropriate.
• Prepares written reports such as daily logs and incident reports.
• Directs the public by providing information and instruction at entry points.
• Assists during evacuations due to emergencies.
• Maintains professional appearance and demeanor and uses de-escalation techniques as needed.
• Travels to various DMV substations as needed.

Skills

Customer service

Interpersonal skills

Problem solving

De-escalation

Education

High school diploma or equivalent

Job description

For assistance, contact the State of New Hampshire - Division of Personnel
Monday through Friday 8:00 AM - 4:00 PM EST 603-271-3261 or [e-mail]

DMV LOBBY SECURITY GUARD (Job ID: 52956)

State of New Hampshire Job Posting

Department of Safety, Division of Motor Vehicles, Bureau of Operations, 154 Main Street, Salem NH 03079

PART TIME

DMV Lobby Security Guard

(Security Officer II)

Position#TMPPT6285

$17.81/hour - $23.39/hour

This position offers a Trainee Status starting at the following pay rate: $17.19 per hour

Summary

To provide security coverage at various Division of Motor Vehicles (DMV) locations by monitoring lobby activities and facilitating the enforcement of Federal, State, and local laws and departmental policies and procedures, ensuring the control and safety of staff and customers.

Experience Counts

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Minimum Qualifications

• Equivalent combination of 1 year of education and experience after completion of high school.
• Valid driver’s license.

Other Requirements

• Must pass a fingerprint based criminal background check and motor vehicle record check in order to ensure suitability for exposure to confidential information.
• A thorough character investigation and reference check will be made before appointment. Candidates who do not have good character or a conviction free record of serious offenses will be ineligible for appointment.
• May be required to work a flexible schedule including, but not limited to, early morning, evening and/or weekend hours.
• May be required to travel throughout the State and work at various satellite offices for periods of time.
• May be required to stand for prolonged periods of time. Must maintain a professional appearance in accordance with applicable DOS policies.

Preferred Qualifications

Customer service experience, interpersonal skills, problem solving, and ability to deescalate are preferred.

After-Hire Requirements

Must possess or successfully complete a Defense Driving Course as approved by the New Hampshire Safety Council within the first six (6) months of employment.

Career Advancement Opportunities

In-Band Advancement Available: No

Criteria: None

Broad Group Level Advancement Available: No

Criteria: None

Disclaimers

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Responsibilities

• Monitors customer flow and activity and maintains lobby security and safety at DMV facilities throughout the State.
• Conducts patrols and inspects buildings, grounds and parking lots to detect safety hazards, suspicious activities and/or potential threats to local office property, staff and/or clients.
• Responds to fire alarms, emergencies and potentially hostile situations and assists customers, staff and law enforcement agencies with agitated customers and/or visitors.
• Reports potential threats to the Director, Deputy Director and law enforcement as appropriate. Communicates with law enforcement in matters requiring a police response, including coordination with law enforcement to facilitate enforcement of state and federal laws.
• Prepares written reports such as daily logs and incident reports relating to security and safety matters.
• Directs the public by identifying local office designated entry point(s), communicating contact person/department, or area required, and providing general information and/or instruction.
• Provides assistance to clients, staff, the public and responding emergency units during the evacuation of buildings due to fire, bomb threats or other emergencies.
• Maintains professional appearance and demeanor in accordance with policies. Demonstrates strong interpersonal and analytical skills and utilizes de-escalation techniques as needed or required to ensure a safe environment.
• Travels to various DMV substations as needed.

Additional Information

EOE

TDD Access: Relay NH1-800-735-2964

Salary: USD 17.810-23.390

Employment Type: PART-TIME

Post Date: 08/12/2026

Close Date: 09/10/2026

Location: US:NH:SALEM

Does not offer health insurance benefits.

Note: For further information please contact Kathy O'Neal, Administrator, at [e-mail] or 603-227-4135.