DMV Customer Service Technician - Part Time (Growth)

Commonwealth of VA Careers; Norfolk (VA); On-site; USD 26,000 - 30,000; Part time

Job summary

The Department of Motor Vehicles (DMV) in Virginia is seeking a part-time Customer Service Technician at the Norfolk Widgeon Rd CSC. The role focuses on handling customer transactions, explaining policies, and delivering high-quality service at a busy service center.

You will issue IDs, process applications, and assist with vision, driver, and in-car road tests as needed, with training provided to ensure success.

Qualifications

• Customer service experience and ability to handle transactions.
• Familiarity with computers and basic data processing.
• Ability to interpret and apply statutes, policies, and procedures.
• Strong written and verbal communication skills with diverse customers.

Responsibilities

• Handle customer transactions and explain DMV policies to customers.
• Issue IDs, process applications, and administer tests as applicable.
• Support CSC operations across multiple work stations with accuracy and professionalism.

Skills

Customer service

Data entry

Computer literacy

Communication skills

Job description

The Department of Motor Vehicles (DMV) in Virginia is seeking a part-time Customer Service Technician at the Norfolk Widgeon Rd CSC. The role focuses on handling customer transactions, explaining policies, and delivering high-quality service at a busy service center.

You will issue IDs, process applications, and assist with vision, driver, and in-car road tests as needed, with training provided to ensure success.