Part-Time Public Service Customer Technician

Oregon Department of Transportatio; Virginia (MN); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Bilingual encouraged to apply

Job summary

Virginia’s Department of Motor Vehicles (DMV) is seeking a part-time Customer Service Technician at the Smithfield CSC. You will handle customer transactions, communicate policies, issue IDs, and process registrations while learning DMV procedures. Training is provided to support success.

The role involves various DMV services, including tests and tax collection, with a focus on courteous service and accuracy. Bilingual candidates are encouraged to apply.

Qualifications

• Customer service experience and ability to handle diverse transactions.
• Proficiency with personal computers and basic software.
• Familiarity with databases used for DMV operations.

Responsibilities

• Handle customer transactions: explain policies, procedures, regulations; issue IDs; process applications; administer tests (vision, driver, in-car).
• Process vehicle registrations, titling, and tax collection; provide other DMV services.

Skills

Customer service

Computer literacy

Databases

Mathematics

Statute interpretation

Problem solving

Communication

Teamwork

Training

Job description

Virginia’s Department of Motor Vehicles (DMV) is seeking a part-time Customer Service Technician at the Smithfield CSC. You will handle customer transactions, communicate policies, issue IDs, and process registrations while learning DMV procedures. Training is provided to support success.

The role involves various DMV services, including tests and tax collection, with a focus on courteous service and accuracy. Bilingual candidates are encouraged to apply.