DMS/EMS/SCADA Analyst Assoc/Analyst

AEP Service Corporation; United States; On-site; USD 63,000 - 93,000; Full time

Job summary

American Electric Power (AEP) is seeking an entry-level TOPS SCADA support specialist to help provide complex technical support for EMS/SCADA systems in Transmission Operations.

Under Senior guidance, you will assist in RTU configuration, data modeling, and one-line displays while improving system reliability and interfaces.

Qualifications

• Associates degree or higher in a technical field or related military/utility experience.
• No experience required if degree is present.
• Experience with SCADA systems is preferred.

Responsibilities

• Provide complex technical support for DMS/EMS/SCADA with guidance.
• Assist in RTU settings creation and troubleshooting under senior guidance.
• Maintain real-time data interfaces for EMS/SCADA with guidance.
• Contribute to improving data quality and reliability of SCADA systems.
• Support stakeholders with SCADA-related issues and alarms.
• Lead training under Transmission University initiatives.

Skills

Communication

Issue resolution

Organization

Facilitation

Education

Associates Degree or higher (CS/EE/Telecom or related)

High school diploma + 2 years military/utility experience

Tools

SCADA systems

Job description

Job Posting End Date 10-16-2026 Please note the job posting will close on the day before the posting end date.

Job Summary

TOPS SCADA Provide complex technical support and training for computer Energy Management (EMS) Systems or Supervisory Control & Data Acquisition (SCADA) systems and other technical infrastructure used in Transmission Operations centers. Position requires a high degree of adaptability, and a focus on meeting customer needs and continuous improvement in the systems supported.

Protection and Control SCADA

Provides complex technical support to Protection and Control Engineering (PCE) SCADA Standards and Production activities related to AEP Transmission. Assist in areas of standards development, scoping, RTU setting creation, and implementation troubleshooting. A high ability to organize and coordinate customer needs will be required.

Job Description

What You'll Do

• TOPS SCADA Entry level assistance providing support to problem resolution with Senior Level guidance.
• Entry level understanding of specific equipment and software support activities.
• Maintain reliable operations of the DMS/ EMS and SCADA systems with Senior Level guidance.
• Begin to make recommendations to improve the quality and reliability of DMS/ EMS and SCADA data and related services.
• Entry Level assistance with maintaining real-time data interfaces with Senior Level Guidance.
• Begin to make recommendations to improve/implement DMS/ EMS and SCADA tools and software.
• Entry level assistance with keeping DMS/ EMS and SCADA tools up-to-date with current technologies with Senior Level Guidance.
• Entry level ability to build and maintain custom DMS/EMS and SCADA one-line displays.
• Entry level ability to perform modeling, check-out and commissioning of Remote Terminal Units with Senior Level Guidance.
• Entry level ability to build and maintain DMS/EMS and SCADA models with Senior Level Guidance.
• Begin to understand and make recommendations to implement internal DMS/ EMS and SCADA standards.
• Begin to develop understanding of Human Performance Initiative rules and Key Performance Indicators around SCADA processes.
• Protection and Control SCADA Able to scope small / medium SCADA projects with limited supervision and able to provide detailed feedback on scoping questions to PCE / Telecom.
• Able to identify issues with processes and tools and provide possible solutions and provide input to more seasoned personnel.
• Able to complete complex RPA with both new and legacy aspects.
• Completes RPA with limited supervision.
• Able to complete complex RTU configuration with both new and legacy aspects.
• Completes configuration with limited supervision.
• Beginning to expand communication technology competency to include legacy applications (Async, Sync, AEP, etc)
• Able to support stakeholders with common SCADA related issues.
• Able to complete alarm and basic I/O 2411 settings for both greenfield and brownfield projects with limited supervision.
• Implements standards in appropriate measures with limited guidance from higher-level team members.
• Assists higher level team members with overall SCADA compliance items.
• Lead training activity as part of advancement for other team and group members under Transmission University (TU) initiative and training center progression training.
• (applicable to Transmission only)

What We’re Looking For

Education: Associates Degree or higher from an accredited college/university in Computer Science, Electrical Engineering, Telecommunications or related Technical field; or high school diploma and two years related military or electric utility technical experience.

Work Experience: No experience necessary with degree or as stated above.

Distribution - can use this job family, need to update language in actual posting to reflect DMS and Distribution and remove EMS and transmission references.

Education (job posting update) - Associates degree or equivalent technical, utility or military experience.

Experience ( job posting update) - high school diploma and two years related military, technical, or utility experience.

Other Requirements

• Demonstrates Entry Level understanding of operational practices of applicable equipment and software in assigned areas of knowledgeStrong skills in communication, issue resolution, organization, and facilitation are essential. Solid understanding of the business unit / operating company systems is preferred.
• Experience with SCADA systems preferred.
• Perform troubleshooting and problem resolution in assigned areas of knowledge with Senior Level guidance.
• Provide after-hours support for the EMS/SCADA systems as needed.
• Begin to gain an understanding of current technology utilized by AEP and understanding how it applies to SCADA with Senior Level guidance.
• Begin to gain an understanding of basic Protection and Control application and the affect it has on overall SCADA with Senior Level guidance.
• Begins to gain an understanding of what each type of equipment is in the substation with Senior Level guidance.

Where Putting the Customer First Powers Everything We Do At AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data Compensation Grade: SP20-005 Compensation Range: $63,496.00 - $93,188.50

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We're redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It's an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.